Reporting to the Director of the UNE Student Access Center, the Administrative Coordinator is a professional staff position responsible for the day-to-day operations of the Student Access Department team, made up of a Senior Administrative Coordinator (Biddeford), two Student Access Center Coordinators (Biddeford & Portland) and the Student Access Center Director. Primarily supporting the Portland campus, this is a key position in the department that requires a hands-on team player with exceptional customer service skills. The Administrative is responsible for the well-organized and logistically planned out daily operations of the Student Access team in Portland.

As an integral member of the team, this role is responsible for providing well-informed guidance to students applying for ADA accommodations. This individual will triage student requests to the appropriate Student Access Coordinators, and will ensure seamless coordination of the Student Access Test Center, including scheduling exams and facilitating daily proctoring needs. Serving as the primary Student Access Center proctor, the Administrative Coordinator will also be responsible for maintaining meticulous record-keeping of student files, ongoing reporting of accurately maintained data related to student testing. As the first point of contact for most inquiring faculty, professional staff and students, this individual will possess the skill-set to address high-stress situations while also demonstrating excellent problem-solving capability and professional communication skills. The Student Access Center will implement and maintain policies and procedures related to section 504 of the Americans with Disabilities Act (ADA), serving students enrolled at UNE who self-identify as having a disability. The Administrative Coordinator will work closely with other departments to ensure positive mission-driven outcomes for the University and the highest level of customer service available for our students and faculty members.

We are looking for someone who has a passion for working with students with at least three years of related experience in higher education, working with individuals with disabilities, students, or in a related field. The successful candidate will have a working knowledge of electronic filing systems, Excel, Microsoft outlook, and other electronic software. Experience with Banner and Learning Management or Exam Systems such as BrightSpace, ExamSoft, ATI, etc., is preferred. Candidate must possess a positive attitude, the ability to communicate effectively and problem-solve in a fast-paced environment for success in this position.

The Student Access team works to support the mission, values and goals of the University. Student Access helps students who self-identify as having a disability to navigate the process of requesting reasonable and appropriate accommodations under Section 504 of the Americans with Disabilities Act (ADA). The Team determines eligibility of students registering for ADA accommodations and works with students and their corresponding faculty and professional staff to implement approved accommodation plans. Student accessibility needs are evaluated regularly and problem-solved on a case by case basis through the Student Access Center. The Student Access Center is responsible for managing the Student Access Test Center where students registered with the department can take their exams with accommodations, while being proctored by Student Access professional staff. This position reports primarily to the Portland Campus and may need to work in Biddeford on some days as needed. This department’s goal is to promote inclusivity for students with functional limitations who are enrolled in online and on-campus UNE programs, by supporting equitable learning opportunities.

About UNE :
UNE plays a leading role in meeting the health care needs of underserved communities throughout the Northeast and beyond. UNE has three distinct campuses that combine to offer students a range of different learning experiences. Our two Maine campuses – in Biddeford and Portland – house our undergraduate, graduate and professional programs, while our campus in Tangier, Morocco is home to an innovative semester abroad program.

This is an exciting time to join UNE. With Maine’s only medical school and Northern New England’s only dental school, as well as programs in pharmacy, nursing, and a range of other health professions, UNE offers students a highly integrated learning experience that promotes excellence through interdisciplinary collaboration and innovation in education, research, and service. Our two Maine campuses – in Biddeford and Portland – house our undergraduate, graduate and professional programs, while our campus in Tangier, Morocco is home to an innovative semester abroad program.

UNE’s excellence could not happen without a dedicated and talented faculty and professional staff. Thanks to that dedication, over the past 10 years, as one of the fastest growing private universities in the country, UNE has seen its enrollment triple to over 12,000 undergraduate, graduate and professional students. It values student-centered, multi-disciplinary and interdisciplinary programs that meet the highest ethical standards to achieve excellence in support of an integrative approach to the liberal arts, health and the environment, as well as scholarship and research.

The University is perennially included on “best colleges lists” by U.S. News & World Report, The Princeton Review, Forbes, and others. Portland is one of the nation’s most livable small cities with an incredible natural environment, friendly people, a wealth of arts and cultural institutions, and major medical facilities for internships and clinical rotations. “Outside Magazine” named it as one of the “Greatest Places to Live in America”, and Bon Appetit selected Portland as the 2018 “Restaurant City of the Year”.

Employee Benefits: UNE offers a comprehensive benefits package to eligible employees and their dependents. The package includes varied health and dental plans as well as other core benefits, a retirement plan that includes up to an 8% match and extensive paid leave (holiday, vacation, sick and personal time. Please visit the Human Resources Benefits site- https://www.une.edu/hr/benefits- for additional information regarding UNE’s fantastic benefits package.

Associate’s degree in an appropriate discipline plus 3 to 4 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired.