Job description

FLEXCO is a fleet vehicle remarketing company located in Plain City, OH. We currently have an opening Title and Registration Services Department.

Our title and registration services division provides a variety of licensing and titling services such as lien perfections, new/used title and registration transfers, state to state motor vehicle licensing transfers, lease termination transfers, title and registration corrections, and duplicate titles. FLEXCO is looking for a motivated individual to learn this segment of our business. Previous experience with titling and registration and/or experience in the automotive industry and a notary license is beneficial but not required. This is a full time position that requires an ability to interact with clients on the phone and through email, complete paperwork, input data, and perform basic mathematical calculations.

Essential Functions

· Realize first and foremost that the overall objective is the client’s satisfaction which is the benchmark for success

· Process title and registration in the state in which they will be titled

· Prepare tax and title documents

· Submit legal transfer work to DMV

· Check for accuracy in the application and ensure that all information is complete

· Follow‐up with DMV agents and/or vendors for title status

· Verify state DMV requirements for processing

· Stay abreast of title and registration regulations

· Run and manage reports in order to audit title and registration status

· Respond to customer inquiries regarding status of their title and registration

· Transfer DMV fees to accounting for billing

Minimum Qualifications

· Excellent communication skills

· Ability to take ownership of the details – large and small

· Work habits that are client‐centric and committed to exceeding the client’s needs

· Ability to utilize various web based technologies and stay current with that technology

· Experience with web‐based search applications

· Operate programs in Microsoft Office (Word, Excel, Outlook)

· Strong organizational skills

· Ability to complete daily tasks with limited supervision

· Experience using good problem solving skills and taking the initiative to think critically to identify improvement opportunities

· High school diploma or equivalent

All employment offers are subject to a complete background check.

Job Type: Full-time

Pay: From $31,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Plain City, OH 43064: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: Hybrid remote in Plain City, OH 43064

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