Job description
Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.
Riedel is headquartered in Wuppertal, Germany and employs over 800 people in 23 locations throughout Europe, Australia, Asia and the Americas.
As a result of continued growth, Riedel Communications is looking to hire a talented and motivated candidate to join our North America System Consultancy Team.
The team is customer facing and manages pre-sales and consultancy tasks in coordination with the Sales team, drafts system designs with Bill of Materials, provides market-aware technical, and engineering guidance to complete Sales proposals.
The System Consultants propose technical solutions that accurately address customer needs and work in collaboration with customer technical decision-makers. This is a collaborative role with multiple internal and external stakeholders where the team members also provide market feedback with on-the-ground experience as a customer-facing technical sales expert.
Your Responsibilities- Manage pre-sales tasks in coordination with the Sales teams to gather customer requirements and functional specification to create system designs and proposals addressing customer needs
- Directly consult with customers, system integrators, consultants, and Riedel staff to design systems that meet and exceed client requirements both technologically and commercially
- Understand the customer market and business segment to provide highly competitive, targeted solutions
- Produce full-scale, elaborate written technical proposals, system designs, and drawings
- Manage technical responses to RFP/RFI tenders
- Represent the company at customer-facing and industry events, such as events, tradeshows, panels
- Prepare industry leading quality customer facing proposal supplements (drawings, SOW’s, etc.)
- Provide consultancy throughout the sales and post-sale lifecycle, assisting the Professional Services team and Customers in project implementation, capturing knowledge learned
- Organize and/or deliver product demonstrations (demo), proof of concepts (POC’s) and presentations of products and solutions onsite or online
- Bachelor’s degree in information technology, SW/EE engineering, computer science, or related field
- 3+ years of combined sales, sales engineering, presales experience
- Record of achievement and technical solution expertise in a comparable technical sales role
- Strong understanding of the Broadcast / Media technology market
- Knowledge and experience with both development and CRM tools and software (Salesforce, Atlassian Jira/Confluence preferred)
- Knowledge of communication, digital audio technologies and standards (AES3, AES67, ST 2110, NMOS, PTP)
- Knowledge of video technologies and standards (SDI, ST 2110, ST 2022-6, NMOS, PTP)
- Knowledge of IP technologies and standards (TCP, UDP, IGMP, VLAN, PTP, with Cisco or Arista certification preferred)
- Excellent communication & presentation skills, with strong knowledge of PowerPoint, Word, Excel
To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us. We strive to offer the most productive work environment we can including:
- creative and collaborative work environment, with unique challenges
- fast opportunities of career advancement
- flexible schedule and remote working
- comprehensive healthcare plan as of day 1
- employer funded RRSP plan
- personal time off on top of a generous paid leave plan as of day 1
Salary range varies from $90,000.00 - $125,000.00 yearly, depending on the qualifications and experiences.
As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the Canadian workforce and of the people we serve. As such we are pleased to welcome a diverse,qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, colour, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.
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