Job description

Surgical Coordinator

About us

Coastal Vision Center is a large Ophthalmology and Optometry practice with multiple locations and a surgery center. We have been in business over 70 years serving the communities of Fernandina Beach, Amelia Island, Callahan, Macclenny,
Kingsland, and Waycross. We are professional, inclusive, and collaborative and our goal is to provide the highest quality of care to our exceptional patients.

Our work environment includes:

• Lively atmosphere
• On-the-job training
• Growth opportunities

Multi-site Ophthalmology and Optometry practice is expanding. Join a fast- growing company and excellent team as a Surgical Coordinator in our
Fernandina Beach, Florida location. We will train the right candidate or hire with experience. Starting pay set at $18.00/hour or commensurate with experience. We are ready to hire … come join us!

Job Title and General Duties: Surgery Coordinator

Assists in scheduling surgery, completion of surgery orders and other forms required by the surgical facility, and counseling of patients.

Typical Physical Demands:

Requires prolonged sitting, walking, some bending, stooping and stretching.

Performance Requirements:

• Ability to maintain strict confidentiality on all patient issues.
• Must be a team player with a positive attitude.
• Ability and desire to represent Coastal Vision Center in a professional manner.
• Requires excellent communication skills, both written and verbal.
• Position requires sympathy, tact, and understanding in dealing with patients, physicians, and coworkers.
• Ability to communicate courteously and effectively.
• Ability to display good judgement under pressure with accurate and correct work output.
• Ability to adjust to various personalities.
• Ability to work with and without supervision and perform a variety of routine tasks.
• Previous ophthalmic office experience preferred, but required to possess working knowledge of surgical procedures, medical terminology, insurance benefits, and scheduling experience a plus.

Example of Duties Performed (this list is not all-inclusive):

• As appropriate, assists in screening patient phone calls and answering patient questions.
• Schedules all in-office procedures and/or surgery in the hospital/surgery center.
• Schedules pre-op and post-op follow up appointments either with our internal optometrists or the referring/co-managing optometrist.
• Prepares all documentation regarding surgery, including the financial fee sheets, consents, and surgical orders.
• Counsels patients regarding surgery, both in-office and by phone, and initiates financial arrangements for patients, when necessary.
• Contacts appropriate personnel at hospital or surgery scenter to schedule blocked time for surgeon and order appropriate supplies/reserve needed equipment in the operating room.
• Screen potential and existing patients by telephone and in person to determine appropriate appointment time and schedule following office protocols.
• Prepares surgical orders with clinical data for physician to complete and sign before surgery and delivers completed orders to the facility.
• Works closely with our billing department to ensure the use of correct coding per the surgery being scheduled. In addition, coordinates insurance benefits to assure the correct fees are collected up front.
• Serves as liaison between Coastal Vision Center and our co-managing optometrists to ensure that the co-managing release form is completed and accurate.
• Performs other job-related tasks as needed.

Minimum Education Requirements:

High school diploma or GED required

Job Type: Full-time

Salary: $18.00/hour or commensurate with experience

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Uniform allowance

Healthcare setting: Clinic

Medical specialties: Ophthalmology/Optometry

Schedule:

• 8-hour shift
• Monday to Friday
• No weekends

Work Location: Fernandina Beach, Florida

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Ophthalmology
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Fernandina Beach, FL 32034: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 5 years (Preferred)

Work Location: Hybrid remote in Fernandina Beach, FL 32034

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