An Affiliate of Community Housing Advocates

Job Title: Community Social Worker

Department: Supportive Housing Services

Reports To: Team Supervisor

FLSA Status: Non-Exempt

PHI Access Code Level 2

Scheduled Work Times/Locations

Monday – Friday, 8:30 AM – 4:30 PM. Flexibility nights and weekends required. Hartford and/or Middletown CT.

Job Summary:

The Community Social Worker is responsible for managing an assigned caseload of clients having long-term mental illness, substance abuse and chronic homelessness. The CM assesses client’s needs, develops, implements, and reviews service plans, and works with other community resources in meeting/achieving client service needs.

Duties/Responsibilities:

• Engage clients by building trusting and professional relationships.
• Coordinate client intake processes as directed.
• Work with clients to develop individual service plans with measurable goals.
• Oversee the development, implementation, coordination and monitoring of the service plan.
• As needed, provide case management, crisis management, assistance and education in activities of daily living, and services toward stabilization of the family unit.
• Ensure regular face-to-face and collateral contacts with clients, providers, family/guardians and other team members.
• Mediate conflicts between providers, family/guardians, clients and the agency, per the client’s needs.
• Develop or maintain familiarity with community resources and referral processes necessary to access these resources.
• Advocate and/or assist client in receiving services identified in the planning process.
• Follow proper discharge procedure when a client is discharged, with attention to recordkeeping and referrals.
• Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients.
• Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs.
• Travel and network in the community.
• Maintain complete and up-to-date client files to assure overall compliance with agency standards.
• Participate in ongoing professional development.
• Adhere to MHSC policies/procedures.
• Perform any other task that will assist the agency in carrying out its mission, as directed.

Cont. Responsibilities:

It is the responsibility of each Mercy Housing and Shelter employee to:

• Treat all clients with dignity and respect, prioritize client needs, and advocate for the people we serve.
• Maintain confidentiality of client information.
• Promote the human dignity, rights, safety, and wellbeing of clients served.
• Professionally and ethically handle agency and client money/property.
• Fulfill all responsibilities as a mandatory reporter.
• Display a positive attitude towards clients, programs, and the agency.
• Demonstrate good communication with clients, supervisors, peers, outside resources and family/guardians.
• Demonstrate good attendance.
• Punctually attend all assigned meetings, in-services, and trainings.
• Demonstrate involvement as a team member.
• Adhere to all applicable regulations, laws and policies/procedures and know and understand your job description.
• Submit paperwork and meet job responsibility deadlines as assigned.

Required Skills/Abilities:

Documentation skills including good oral and written comprehension, computer literacy, accurate and timely documentation and record keeping abilities, ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans, ability to manage, organize and prioritize flow of work, ability to motivate clients.

Education and Experience:

• Bachelor’s degree (B.A.) from four-year college/university or two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.
• Bi-Lingual, Spanish/English preferred

Licenses and Certifications

• Must have valid Connecticut driver’s license and clean driving record with proof of automobile insurance.

Compensation & Benefits

• $22 per hour, based on experience
• Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive PTO (paid time off) per year, plus 12 paid holidays.

Physical Demands

• The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CHA, My Sisters’ Place and Mercy Housing and Shelter Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.