Summary

The Jail Health Services Division (JHS) of Public Health | Seattle & King County is seeking a full time, Career Service Project/Program Manager I to join our team! The purpose of JHS is to assure that basic health and human services are available to individuals who are incarcerated in the King County adult correctional facilities. They offer a comprehensive set of services—including screening for substance use disorders, prescribing medications for Opioid Use Disorder (MOUD), distributing naloxone, and providing overdose prevention and response education.

The Project/Program Manager I will provide critical quality assurance and data analysis support and will be responsible for conducting chart reviews, monitoring program data, and conducting feedback surveys. The position will also play a key part in ensuring that the program runs effectively by maintaining the program’s cloud-based applications, assisting with new employee onboarding, and coordinating program-related meetings and activities.

Public Health- Seattle & King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. People with lived experience of substance use, incarceration, houselessness, and/or sex work; people of color, women, and members of the LGBTQIA+ communities; and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply.

Who May Apply: This full-time Career Service position is open to all qualified applicants.

Work Location: This position works primarily at the both King County Correctional Facility (KCCF) in Seattle and Maleng Regional Justice Center (MRJC - Kent). The MRJC is located at 401 4th Ave N, Kent, WA 98032 and KCCF is located at 500 5th Ave., Seattle, WA 98104.

Work Schedule: This full-time, 1.0 FTE Career Service position works a 40-hour work week from 8:00 am to 4:30 pm.

Job Duties

• Maintain the program’s SharePoint page, multiple Microsoft Teams sites, and shared email accounts.
• Perform quality assurance activities such as conducting chart reviews, monitoring program data, and conducting feedback surveys with participants and staff.
• Incorporate quality assurance into daily functions and assist in decision making concerning quality issues.
• Review quality assurance practices periodically to assess effectiveness and suggest areas of possible improvement.
• Use an electronic health record system and other data sources to monitor and report on participant enrollment, participation, and linkage to internal and external service providers.
• Organize and maintain program data. Create and maintain data collection tools, daily management boards and monthly program performance measures as directed by program manager.
• Assist with budget monitoring and preparing weekly, monthly, quarterly, and annual reports.
• Develop and maintain onboarding materials, participant education materials, forms, program brochures and posters and assisting program manager with developing and creating new program-related materials.
• Assist program manager with presentations and meetings by scheduling events, preparing handouts, coordinating logistics, creating meeting agendas, taking notes, and drafting a copy of the minutes.
• Respond to inquiries from community providers about program procedures and program activities.
• Maintain staff schedule and calendars and update staff tracker.

Experience, Qualifications, Knowledge, Skills

• Demonstrated proficiency using cloud-based applications such as Microsoft 365 including SharePoint, OneNote, Teams.
• Demonstrated proficiency using Microsoft Outlook, Word, Excel, PowerPoint, and Publisher to generate professional-looking program materials, reports and presentations and to coordinate schedules and events.
• Demonstrated experience in quality assurance practices, gathering data, and reporting on program services.
• Demonstrated effective oral and written communication skills, including the ability to effectively communicate with non-English speaking clients utilizing interpreters when necessary.
• Demonstrated effective problem-solving and organizational skills.
• Demonstrated skill in working and building rapport with people from diverse cultural, socio- economic and ethnic backgrounds.
• Demonstrated emotional intelligence to work in team environment and use conflict management skills appropriately.
• Knowledge of medical and substance use disorder terminology.
• Ability to travel on a flexible schedule as needed.
• Must possess valid Washington Driver’s License to drive a county vehicle.

Desired Qualifications:
The most competitive candidates will have one or more of the following:

• Knowledge of anti-racism concepts and practices
• Project management experience
• Demonstrated knowledge of federal, Washington State and local health jurisdiction rules and regulations

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply:

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Application process:

Applications will be reviewed after the job posting closes. The following items are required to be considered for this vacancy:

• NEOGOV/Government Jobs on-line or paper application
• Supplemental questionnaire responses
• Resume

Please do not use "see resume" in your application or answers to supplemental questions as these will be considered incomplete.

Please do not copy and paste your entire resume, or copy and paste your entire job history, as your answers to the supplemental questions as these will be considered incomplete.

You may attach multiple documents if you wish:

• Copy and paste one or more documents into the text resume section of the application.
• Attach multiple documents/files in the resume attachment section.

Your application may be rejected as incomplete if you do not include the standard information in the application. Providing information only in a resume will not be considered a complete application.

Your application materials must validate your answers to the supplemental questions. If your answers cannot be validated, you will not proceed to the next steps of the process.

The selected candidate will be required to pass a thorough background investigation. In the event the job classification requires an exam; an offer of employment will be contingent on passing a pre-employment physical exam and must maintain security clearance.

Supplemental Information:

This selection process may include but is not limited to evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/jobs/applying.aspx

Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.

Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.

If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Applicants from this job posting may be used to fill temporary or other positions in this classification for a period of up to 6 months.

Additional Information:

Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.

The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Union affiliation:
Protect 17

Contact:
For more information about the application process please contact Alexis Owens alowens@kingcounty.gov