Job description

Sr. AR Specialist
Can be remote role
A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. It is a pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of this makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.

The Senior AR Specialist provides supervision on all divisional deduction resolution in the US FSC. Oversees the process surrounding deduction validations and dispute resolutions.
Ensures all KPI’s targets are met.
All deductions and disputes to be resolved in accordance with SLAs
Works cross functionally to solve problems and contribute to month end closing procedures.
Work with customers to ensure invalid deductions are repaid or further justified.
Assist in implementation of new technology and plays an active role in associated projects.
Ensures all accounting policies and procedures are adhered to, including internal and external auditors and NFCM controls.
Maintain good relationship with Customers
Collaborates with key stakeholders, including accounting authorities/auditors
Support the measurement and delivery of service levels and KPI targets
Proactively challenge the Status Quo, making fact based recommendations
Enabling the execution of quality services through prioritization and deductions monitoring
Handles escalations and calls with customer
Conduct deduction research and facilitate back and forth communication with stakeholders to help drive operational efficiency
Perform special projects as assigned.

Bachelors/Associates Degree in Finance or Accounting or Relevant working experience
Fluent in spoken and written English
4 + years prior experience in Account Receivables, Pharmaceutical industry highly preferred. Handling high profile and large volume accounts
4+ years prior experience in a high volume customer environment required.
Complete understanding of accounting principles, concepts and practices as they apply to deduction and collection management
Strong leadership, interpersonal, influencing and management skills.
Strong written and oral communication skills
Experience with SAP and associated tools is required
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
Lean/ Six Sigma Certified preferred
Excellent research, problem solving, and time management skills. High level of accuracy, efficiency, and accountability. Attention to detail
Knowledge of SAP and Receivables Management experience

Job Type: Contract

Pay: $13.00 - $45.52 per hour

Schedule:

• 8 hour shift
• Weekend availability

Education:

• Associate (Required)

Experience:

• Accounts receivable: 5 years (Required)
• SAP: 4 years (Required)
• order to cash: 1 year (Required)

Work Location: Remote

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