Job description
Full Job Description
This administrative position provides primary administrative support for the Service
Department. Successful candidates must have excellent communication skills with a focus
on customer satisfaction.
Job Responsibilities:
- Manage the electronic schedule to ensure efficient time management. Schedule routine departmental meetings, prepare agendas, take meeting minutes and ensure timely follow-up for tasks assigned to the team during meetings
- Proactively follow-up on outstanding tasks and issues on behalf of the Service Manager Screen and route written, electronic mail and telephone calls, both internal & external
- Prepare and coordinate various reports, presentations and documents within the department by gathering data
- Responsible for the Accounts Payables and Receivables for the department
- Answer multiple phone lines in a courteous and professional manner
- Greet customers as they enter the dealership
- Data entry
- Assist with other administrative duties as needed
Requirements:
- Minimum 1-2 years of experience in an administrative role
- Strong verbal and communication skills
- Knowledge in MS Office Applications (Word, Excel, Outlook)
- Attention to detail
- Flexible hours
- Excellent phone etiquette and customer service skills
- Professional appearance a must
- Friendly and courtesy disposition
Competencies:
- Self-starter
- Provide exceptional customer service to both internal and external customers
- Effectively communicate and collaborate with fellow employees
- Ability to multi-task
Job Types: Full-time, Part-time
Pay: $12.00 - $20.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Greer, SC 29651: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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