Location Designation:

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

Position Description:

The Multimedia Production/Post production department is responsible for producing over 400 videos, events, and design documents per year, as well as supporting our major conference centers. The Multimedia Systems Administrator will work in our post production facility.

Primary Responsibilities:

• Install, test, monitor, upgrade, troubleshoot, and repair computer systems, networks and peripherals.
• Assist end users in resolving hardware and software issues, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution.
• Administer user account information, including rights, security and systems groups.
• Work with 3rd party vendors to resolve major hardware or software problems or defective products requiring service.
• Maintain the backup solutions and infrastructure cabling for the Studio’s systems.
• Managing service contracts for software and hardware systems.
• Maintaining a record of problems and remedial action taken, and installation activities.
• Attend all required company, team and project meetings.

Qualifications:

• Minimum of 5 years experience as a Support and/or Systems technician in an IT environment, ideally in a Broadcast, Production, or Post Production Television Studio.
• Experience and knowledge of the following systems: Windows, Mac, Linux, Unix, Cyber Security, Active Domain Directory, Mail servers, Firewalls, SAN, NAS, LTO systems, Network switches and routers, System backup solutions, Antivirus Software and Cloud Based Solutions
• Ability to troubleshoot various issues for Media Specific workstations.
• High level of organization and communication skills

Salary range: $90,000-$135,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 88765