Job Responsibilities

• Develops and maintains marketing plan and sale budget with the General Manager. Develops market segment strategies to prospect business for the hotel.
• Provides sales training to front office staff as well as sales coordinator and sales manager
• Participates in revenue management calls and strategies using STR Reports, demand analysis and other resources
• Schedules and completes sales appointments
• Attends business, community, and civic affair events in the local area
• Ensures teamwork and enhances cooperation between all departments
• Creates an effective sales team through training, mentoring, and participating in joint sales calls and blitzes
• Assists in rate and inventory strategy with FOM, GM and Revenue Manager
• Interviews, selects, trains, develops and administers performance appraisals
• Negotiate hotel rates for LNR accounts based upon room night volume and day of week arrival/departure dates
• Secure group business for hotel, blocking rooms, sending contracts and follow up on cut off dates
• Works with operations team to greet group events
• Assists guests with plans for meetings, schedules and monitors meeting functions, conducts property tours and explains amenities
• Assists with follow up on room lists, direct bill and other requirements of previously booked business
• Assists with major group check-ins
• Coordinates with kitchen staff for any catered events
• Maintains sales files and ensures accurate entry in sales system
• Organize work week to include a strong prospecting plan each week targeting business for need hotel dates.
• Facilitates inside sales leads and helps with strategy to develop sales plans
• Follows company policies and procedures
• If at a location that serves alcohol, beverage stations offering alcoholic beverages must be manned at all times. At no time is a guest permitted to serve themselves
• If manning a beverage station, Patrons IDs must be checked before serving
• A valid issued state, district, territorial, possession, provincial, national or other equivalent drivers license
• A state issued ID with photo and date of birth
• Military ID card with photo and date of birth
• Valid Passport
• Must complete Alcohol Training, i.e. Brand Alcohol Awareness such as ServSafe, TIPS and all other training as required by the state
• Other duties as assigned by supervisor or management

Job Requirements

To be considered for this position, you must:

• Must have previous hotel sales experience including outside/direct sales experience
• Have a stable work history
• Be well-organized and have strong client follow-up
• Be competitive, self-motivated and a self-starter.
• Exhibit exceptional written and verbal communication skills
• Have fully functional computer skills including experience with Word, Excel and PowerPoint.