Job description

POSITION SUMMARY

The PAS Scheduler is responsible for weekly service calls, scheduling, and coordination of patient care services. Responsibilities encompass carefully matching qualified available staff for each shift/visit as requested by customers. These services are performed in conjunction with the PAS Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Takes initial intake call and discusses PAS services with potential customers; sends appropriate forms as required.
• Schedule and coordinate all PAS customers’ services.
• Receives and processes intake data for PAS patients for accurate billing.
• Manage and track employee availability, schedule changes, and employee time off requests.
• Prepare and mail bi-weekly billing to all PAS patients/customers.
• Review PAS aging and collect past due balances as necessary.
• Receive, direct, and relay telephone calls and messages.
• Prepare PAS payroll files including interface with payroll system.
• Review PAS payroll for accuracy.
• Put together PAS admit packets.
• Confirm schedules weekly with patients and/or patients' family members and employees.
• Conduct weekly calls to all current patients and/or patient's family members.
• Send copies of schedules to employees, patients and/or patient's family members.
• Inform employees, patients and/or patient's family members of changes in schedules.
• Send satisfaction surveys to patients monthly and record results.
• Prints and send Long Term Care claims to insurance companies.
• Schedule caregivers to work weekend back-up on-call shifts as directed.
• Provide monthly schedule for on-call to Administrator and PAS Supervisor.
• Serve as back-up for Business Office Manager.
• Assures satisfaction of patient care by working closely with the PAS Supervisor and follows up on any service complaints.
• Maintain high visibility and availability via telephone and/or while in the office, projecting a concerned, professional attitude.
• Able to drive using own transportation as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• High school diploma or general education degree (GED) required.
• At least two years’ experience in medical office or home health agency preferred.
• Ability to effectively manage and supervise people, routine and complicated business files, accounts payable/receivable, personnel concerns/problems, and the computer systems.
• Must possess a positive, enthusiastic attitude, good people skills, and a professional appearance.
• Ability to resolve problems and set priorities.
• Excellent written and verbal skills with ability to deal tactfully with clients and referral sources.
• Ability to work independently with minimal supervision.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Pet insurance
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Plano, TX 75024: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Medical office or home health agency: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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