Job description
OPERATIONS OFFICER
WHAT IS THE OPPORTUNITY?
Reconciliation performance and support for lines of business across Banking and Investment Services including Payment Operations, Capital Market Operations, Card Operations, Investment Operations, and others as assigned.
Banking and Investment Services Division
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
WHAT WILL YOU DO?
- Monitor assigned accounts and platforms to identify potential breaks and/or material exposures
- Perform daily reconciliations and matching for assigned accounts
- Ensure all policies and procedures are followed accurately and any variation is escalated to the appropriate managers and stakeholders
- Serve as reconciliation SME to colleagues in the lines of business by sharing knowledge, policy, and procedure guidance as needed
- Partner with Finance and Controller groups to ensure account reconciliations and balances are reported properly
- Reporting to stakeholders and management to inform of daily, weekly, and monthly balances, aged breaks, and/or material exposures
- Optimizes processes to increase the efficiency of assigned work
- Assistance with system testing, new system enhancements, and other projects as assigned
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree Or Equivalent Experience
- Minimum one year reconciliation experience at financial institution
Skills and Knowledge
- Strong problem solving capabilities
- Understanding of escalation matrices and reporting requirements
- Intermediate or better proficiency in MS Excel
Compensation
Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
- To be considered for this position you must meet at least these basic qualifications
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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