Online Technical Support Engineer (m/f/d) for Avnet Silica in Holzwickede / Dortmund or Poing / Munich
Full Time
Holzwickede
Posted
Job description
Principal Responsibilities:
- Provides value added solutions for customers both internally and externally around our defined suppliers as part of the overall company strategy.
- Interface with the company's supplier business units’ resource to identify technology and product opportunities where the company and supplier can collaborate on solutions development offerings.
- Be part of our online technical service team, managing technical requests coming from both internal and external customers to achieve outstanding customer service.
- Provide design and engineering expertise to various development efforts within the group.
- Interface with various global resources including marketing, web, FAEs, sales, supplier managers, technical management, and sales management, to support deployment of the program globally where needed.
- Provide strategic recommendations to Avnet management on technology, applications, and solutions that will differentiate Avnet and grow Avnet revenue and profitability.
- Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market.
- Identifies and maintains field supplier relationships to create demand for products and services.
- Applies technical/marketing/product expertise to position company as the distributor of choice to suppliers.
- Drives assigned product family thrust with the company’s and supplier’s local sales teams and customer by attending supplier meetings establishing sales and marketing programs in coordination with direct manager as applicable to increase assigned product knowledge for customers and company sales representatives.
- Other duties as assigned.
Job Level Specifications:
- Bachelor degree in Electronics or equivalent.
- 2+ years of working experience in a similar position.
- Foundational knowledge of specialized disciplines, industry practices and standards, acquired via academic instruction and/or relevant work experience of substantially the same level.
- Intermediate German and English language skills as a minimum requirement
- Develops solutions to defined tasks, typical assignments and projects. May be solved by the application of specialized foundational knowledge, using existing approaches and solutions.
- Work is usually performed independently and requires the exercise of judgment and discretion. Receives initial direction although work may be reviewed for accuracy and quality.
- Collaborates with immediate management and team members within the department or function.
What we offer:
- Market-competitive salary.
- Detailed business induction trainings.
- Flexible and mobile working.
- Allowance for the capital-foundation program (VWL/AVWL)
- Allowance for the pension plan.
- Allowance for fitness facilities, like fitness clubs, fitness courses
- Intermediary service for childcare services near the Avnet HQ in Poing / Munich.
- Discounts for employees.
- In-house social counseling and care services (Employee Assistance Program).
Interested? If yes, then we are happy about your complete application.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants –
hrnow@avnet.com
, Asia applicants -
hrnow.asia@avnet.com
, EMEA applicants -
hrnow.EMEA@avnet.eu
.
Job Applicant EMEA Imprints
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