Night Auditor/Front Desk Clerk

Full Time
Port Clinton, OH 43452
Posted
Job description

Under new management

Summer bonus paid out at the end of summer

newly renovated

The Night Auditor assures the highest possible level of visitor and guest satisfaction by providing superior customer service from 11 pm-7 am.

Job Description:

  • Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
  • Checks guests into and out of the hotel in an accurate, speedy, and courteous manner
  • Efficiently handles all payments received whether they are cash or credit card
  • Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained
  • Offers guests assistance whenever possible
  • Responsible for running the night audit reports properly
  • Answers inquiries about hotel policies and services
  • Responsible for positively representing and promoting the property
  • Ensures systems and procedures are in place and followed for guest safety and security
  • Prepares complimentary breakfast for guest
  • Ensures cleaning tasks are done properly and accordingly
  • Laundry

Hours are 11 pm to 7 am

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
-Mask Provided
-Plastic protection at the desk
-Sanitizer stations throughout the property

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Required)
  • Front Desk: 1 year (Required)

Work Location: One location

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