Job description

Lead Medical Assistant

We are a world class Aesthetic Medical Spa providing patients with a variety of services including injectables (Neurotoxins and Fillers), Laser Treatments, and Facials.

We are looking for an individual who loves to go above and beyond and deliver world class patient care in a fun, positive, family atmosphere. We need a compassionate team player to work in a fast paced environment that requires a high level of multi-tasking. Someone that has excellent communication skills, is detail oriented, embodies a strong work ethic, and goes the extra mile to ensure impeccable customer service and patient care experience.

As a Lead Medical Assistant, you will be responsible for providing leadership and support for the daily operations of the practice including but not limited to front desk, patient experience, internal policies and operations, and assisting our providers with medical treatments. You will assist the practice manager, providers, and patients through a variety of tasks related to the patient care experience.

Lead Medical Assistant Job Duties:

• Understand and be able to perform all operations of the front desk.
• Provide leadership and management support to the front desk for the daily operations of the practice.
• Implement and monitor the facility for regulatory guidelines such as HIPPA, OSHA etc.
• Utilize technology skills to quickly learn and efficiently navigate the Patient Now software to schedule, communicate, and check out patients.
• Provide value and educate our patients regarding our approach, and our processes, all post care information, skin care lines, other practice treatments and products, promotions, and financing/payment options available.
• Complete appropriate forms and treatment instructions for patients
• Upload patient charts
• Prepare patients for in office procedures (Lasers, Facials, Injectables) with before and after pictures, numbing, etc.
• Assist providers with patient supply preparation, procedures, and scribing in rooms
• Conduct inventory/orders of injectables, medical, and office supplies
• Maintain proper upkeep of stock and cleanliness of exam rooms
• Retrieve packages, update inventory, and organize supplies
• Handle patient phone calls regarding questions and concerns
• Act as a liaison between the patient and front desk team by keeping the lines of communication open and flowing for an excellent patient experience.
• Provide guidance and support to the practice manager and providers for creating policies and procedures that improve the overall practice and patient experience.
• Assist the Practice Manager with administrative tasks such as HR, Operations, Compliance, Finance, and Marketing.
• Assist with preparing reports and special projects as needed to support the back office.
• Assist with preparing marketing promotions, monthly specials,and provide content for Social Media.
• Utilize technology skills to create flyers and social media content in Canva and other electronic tools for marketing the practice.
• Clean and sanitize requested areas throughout the day.
• Other duties as assigned

We look forward to welcoming you as a member of our work family!

Preferred Qualifications but not required:
Bilingual
Related Healthcare Experience
Sales Experience
Certified Medical Assistant

Required Qualifications:
Customer service: 1 year (Required)
Excellent Technology Skills (Creative ability to make flyers for promotions.)
Google Suites
Problem solving skills
Positive Attitude
Strong Work Ethic
Ability to Multitask in a fast paced environment
Ability to anticipate the needs within the environment
Excellent Communication Skills
Ability to perform under pressure and take feedback

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Work setting:

• Clinic
• In-person
• Office

Ability to commute/relocate:

• Henderson, NV 89074: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Location: One location

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.