IT Infrastructure Analyst

Description

Computer Systems Analyst

JOB SUMMARY:

We are seeking an experienced Systems Analyst to join our team. The successful candidate will be responsible for engineering, implementing, and supporting Windows systems, VMware hardware and hypervisor platforms within segmented networking environments. This includes managing and maintaining virtualized server environments and providing technical support for VMware products, such as vSphere, vCenter, and vSAN. The ideal candidate should have a strong background in Windows System administration, active directory and domain management, virtualization, storage, and networking technologies. The successful candidate will also be responsible for developing and implementing solutions to improve the efficiency and effectiveness of our Windows systems, domain infrastructure and VMware products and services. This role also will support F5 proxy appliances and other technologies as needed. This position requires excellent problem-solving and customer service skills, and the ability to work independently and collaboratively with other IT professionals. Some after-hours and/or on-call work may be required.

JOB REQUIREMENTS:

• 5 years of designing, supporting, maintaining, troubleshooting, and administering hardware and software in a virtual environment
• Proficient with VMware technologies like VMware High-Availability, VMware vMotion, VMware DRS, VMware vCenter and vSphere Lifecycle Manager, VMware Web console, VMRC, VAMI, and VMTools
• Install, configure, upgrade and support VMware ESXi and vCenter
• Install, configure, upgrade and support Microsoft Windows based systems and software
• Virtual infrastructure lifecycle management including VM guest deployments and PowerCLI automated build streams
• Experience with VMware integrated firewalls, ports and services, security, and the related tools
• Configure the virtual and physical (switch based) networking needed to support a virtual environment
• Solid working knowledge of deploying systems within segmented networks preferred
• Experience working with Windows and/or Linux systems
• Ability to operate in a regulatory controls environment which requires meticulous attention to detail with consistent adherence to compliance standards
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
• Professional oral and written communication skills required especially pertaining to managing a regulatory environment, collecting evidence, and documenting potential noncompliance events
• High level of demonstrated self-initiative and self-learner

MAJOR JOB RESPONSIBILITIES:

• Engineering, installation and maintenance of VMware hardware, hypervisors, and system software while following compliance and security standards, meeting project timelines, following documented processes and change procedures, and meeting customer requirements
• Engineering, installation and maintenance of Microsoft Windows Servers and system software in clustered / high availability configurations while following compliance and security standards, meeting project timelines, following documented processes and change procedures, and meeting customer requirements
• Provide full life-cycle management for servers and system software including host deployments, cluster deployments, cluster workload migrations, and performing DR scenarios
• Provide second level technical support to team members, customers, and other areas both within and outside of IT
• Performance tuning of VMware ESXi and Microsoft Windows based server deployments
• Installations for security patches, functional patches, and version upgrades
• Knowledge of security policies and how cyber security impacts the technology environment
• Understanding of rules and regulations that govern the use and management of technology, such as Sarbanes Oxley and internal policies
• Communicate progress, problems and best practices to management, team leads and teammates
• General knowledge of Southern Company’s core business
• Demonstrate Our Values: Safety First, Unquestionable trust, Superior Performance, and Total Commitment

EDUCATION/EXPERIENCE

• Bachelors in CS or MIS strongly preferred; four (4) years of relevant technical experience is an acceptable substitute
• A minimum of five (5) to eight (8) years of service (depending on job level), providing technical and organizational support for in-scope technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years
• Appropriate technology, security, and/or compliance certifications are highly desired

LOCATION

This is a hybrid position, and the successful candidate must reside within driving distance to

• GPC HQ: 241 Ralph McGill Blvd, Atlanta GA
• APC HQ: 600 18 th St North, Birmingham AL

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Other Locations: Georgia-Metro Atlanta-Atlanta

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2011354