Gifts and Data Coordinator, U.S.

Remote in the United States

Mercy For Animals aims to end industrial animal agriculture by constructing a just and sustainable food system. We envision a world where animals are respected, protected, and free

As a leading farmed animal advocacy organization, we know that achieving this goal requires a diverse, inclusive, and collaborative work environment—one that welcomes and sparks new perspectives and innovative ideas. If you are passionate about our mission, driven to make a big impact for animals, and eager to be part of a dedicated team, join us!

We currently seek a gifts and data coordinator to join our development team. In this role, you will help maintain accurate records and donation data in Salesforce. You will help streamline internal processes so that the Development Department can focus on fundraising goals, and you will play a key role in our database operations, gift entry, and donor recognition.

You will do invaluable work:

• Manage and process all donation data and ensure its accurate and timely entry into Salesforce
• Mass-upload (or manually enter when necessary) donation data into Salesforce for all our regions of operation and various platforms and payment gateways
• Document and update gift-entry protocols and continually improve efficiency and accuracy of processes
• Maintain accurate biographical records in Salesforce, perform data cleanup, and merge duplicates as needed
• Manage gift entry for our workplace-giving program and assist with our "Double the Donation" web pages, plugins, and email automation
• Oversee the donor acknowledgment process with a target acknowledgment window of 48 hours
• Assist with supporter inquiries, from donation assistance to annual tax receipts
• Enter new opportunities and data into Salesforce as requested by the development team
• Assist the development and digital marketing teams with gift tracking and reporting
• Partner with the development and finance teams on the month-, quarter-, and year-end reconciliation processes
• Assist with year-end close, the annual external audit, and other finance inquiries
• Investigate and resolve any data irregularities in Salesforce or other donor databases, with a focus on data cleanliness and accuracy
• Adhere to all organizational policies and procedures
• Perform any other duties assigned

Your qualifications will take our development team to the next level:

• Minimum of one year's demonstrated experience with Salesforce, NPSP, or another CRM tool
• Experience with gift entry and database hygiene (preferred)
• Excellent organizational skills with a keen eye for detail and a passion for numbers
• Accurate keying for data entry
• Ability to prioritize and manage multiple projects simultaneously
• Agility in managing changing priorities and fluctuating workloads
• Strong computer skills, including Excel/Google Sheets
• Ability to work creatively and effectively as a team member, with strong problem-solving skills and a collaborative mindset
• Gratification from process improvement and documentation
• Satisfaction from administrative work with repetitive tasks
• Friendly, positive, and service-oriented personality
• Ability to maintain proprietary and confidential information with integrity
• Disposition to thrive in a fully virtual work environment
• Optional travel—one to two trips per year—for conferences and retreats
• Dedication to the mission and values of Mercy For Animals
• Commitment to continued personal and organizational growth in diversity, equity, inclusion, and justice principles

About Your Team Leader

Your team leader, Kate, our fundraising operations manager, joined Mercy For Animals in February 2021 after holding various technical and leadership positions in the aerospace sector. She believes that a strong fundraising-operations strategy and its effective implementation are vital for mission-driven organizations to maximize their impact. As a former engineer, Kate is a process-driven, detail-oriented problem solver, always looking for opportunities to improve core operations. Kate values personal development and strives for a healthy work-life balance. She encourages open communication, a growth mindset, and autonomy. Outside Mercy For Animals, Kate enjoys road-tripping, the occasional spin class, hanging with her two sassy pups, and relaxing with country music.

Compensation and Benefits

Earn an annual salary of around $50,000–$56,500 (paid hourly), depending on qualifications. In addition to a collaborative and innovative work environment, you will be able to take part in our benefits package, including no- or low-cost health, vision, and dental insurance; generous paid time off and sick leave; and 401(k) retirement plan, with a dollar-to-dollar employer match of up to 3 percent of your annual earnings.

Application Details

We consider traditional and nontraditional qualifications and carefully review each application, resume, and cover letter. Feel encouraged to go outside a traditional cover letter and state how you would add to our culture; what we would gain from having you on our team; and how you align with our organizational vision, mission, and values.

Our Commitment to You

Mercy For Animals is a globally minded organization. We are committed to the principles of equity and justice, and our culture celebrates authenticity—enabling every team member to shine. All employment decisions are based solely on individual qualifications, job needs, and job requirements, and potential team members of every color, orientation, age, gender, origin, veteran status, and ability are encouraged to apply. We strive to include candidates from historically marginalized communities and those from or in communities impacted by environmental, social, and economic injustice.

Come as you are, and help us transform our society and construct a truly compassionate food system.

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