Day One Team Member Benefits - eligible for health benefits and 401k as of Day 1 of employment!

Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. We are looking for a Front Desk Supervisor to join our amazing team at Beachwoods Resort. This outstanding 150 rooms resort is a hidden gem and a year-round destination in the Outer Banks of North Carolina. In this position, you will supervise front office day to day operations and you will provide exceptional service to all of our guests being of utmost assistance.

We are a leader in the vacation ownership industry. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the HEART of what we do. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

Why Do Team Members Like working for us?

• Competitive hourly pay and positive team environment.
• Recognition Programs and Rewards
• Daily Pay*
• Discounted hotel rates worldwide!
• 401(k) program with company match.
• Paid time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Assist guests and owners with check-in and out as well as giving support and assisting the Front Desk staff with any questions or guest situations.
• Train new team members.
• Provide support to the team.
• Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling.
• Collaborates with all resort departments to meet guest expectations.
• Other duties as assigned by management.

Schedule Details:
Our Front Desk operates 7 days per week. The Supervisor may work varying shifts, including weekends and public holidays.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What are we looking for?

• High school diploma/GED.
• Prior Front Desk Experience
• 1-2 years supervisory experience
• Skilled in solving practical problems

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.