Job description

Mayfield County Club is seeking a Front Desk Receptionist to work closely with the Clubhouse Manager and front of housestaff to ensure that all Club Members receive the highest level of customer service. The Front Desk Receptionist will be responsible for handling all incoming phone calls, takeout orders, taking detailed reservations and generally being the face of the Club when Members walk in. The ideal candidate has extensive experience greeting customers at a front desk, an excellent understanding of hospitality service, and the ability to handle difficult situations in a tactful manner.

Responsibilities:

• Answering the phone and routing calls to the proper extension.
• Knowing what activities are occurring at the Club at any given time.
• General positivity upon Member arrival.
• Scheduling reservations through Foretees.
• Placing and completing takeout orders.
• Exercise good judgment.
• Deal tactfully with difficult people.
• Be courteous and helpful.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• Cleveland, OH 44121: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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