Job description

We are looking for employees that enjoy interacting and assisting others with their lodging needs.

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:

• Check in customers using computer programs and equipment and provide guests with directions to their room
• Inform customers of all on-site amenities and any relevant information that is needed to use them
• Handle and resolve guest complaints
• Invoice and bill guests for their stay and services used
• Communicate with guests to better understand their individual needs to provide them with the best service possible
• Punctuality and flexability is a must.

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Columbia, SC 29223: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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