ATTENTION ALL ALASKA RESIDENTS!

The Department of Transportation and Public Facilities (DOT&PF) Alaska Marine Highway System is looking for a Ferry Terminal Manager 1 to help us Keep Alaska Moving!

What you will be doing:

Do you have customer service experience and enjoy being outside? The Ferry Terminal is Hiring! The Department of Transportation & Public Facilities (DOT&PF) Alaska Marine Highway System is recruiting for a Full Time Ferry Terminal Manager I for the Homer Terminal to help us Keep Alaska Moving!

Our organization, mission, and culture:

The mission of the Alaska Marine Highway system is to provide safe, reliable, and efficient transportation of people, goods, and vehicles among Alaska communities, Canada, and the lower 48, while providing opportunities to develop and maintain a reasonable standard of living and high quality of life, including social, educational and health needs. As a Ferry Terminal Manager, your skills, knowledge, commitment, and professionalism will be instrumental in you and your team fulfilling this mission.

The benefits of joining our team:

Thrive as a Team Leader while maintaining the ability to grow professionally and thrive in a challenging environment while utilizing your managerial and motivational skills on a daily basis.

The working environment you can expect:

Great office space and superb views from inside and outside the terminal building. Located close by facilities that provide ample food and refreshments. Ample parking for personal vehicles.

Who we are looking for:

Any combination of education and/or experience that provides the applicant with:

• Knowledge of the principles and practices of supervision, and the ability to train, mentor, evaluate and discipline subordinate staff. Show exceptional written and oral communication skills.
• Ability to work effectively and tactfully with customers; identify issues, explain regulations and policies, evaluate alternatives and resolve conflicts.
• Experience using on-line reservations and ticketing system used to determine departure and arrival times, fares and available accommodations and services. Competency in using the Internet and proficiencies in Microsoft Office are required.
• Knowledge of the principles of tourism, travel regulations, marketing and sales.
• Ability to perform physically demanding work in adverse weather conditions and potentially hazardous areas.

Minimum Qualifications

Two years of experience assisting the general public in making travel plans and reservations and providing travelers with useful travel information, which included researching and maintaining information in a computerized reservations system.
OR
Two years of experience at a commercial dock which included tying and untying vessels, loading or unloading cargo, or assisting embarking or disembarking passengers; and which included extracting and entering information in a computerized manifest or lading system or similar system.

Special Note:

33 CFR, Part 105, and US Coast Guard NVIC 03-07 require that all incumbents performing the essential duties and responsibilities of this job class maintain a Transportation Worker Identification Credential (TWIC) for access to federally-defined restricted areas within a maritime facility. Continued employment is contingent upon obtaining and maintaining a valid TWIC within 30 days of employment.

The work environment requires incumbents of all positions in this job class have the physical ability to lift and carry heavy weights, work in inclement weather, and work on docks and catwalks above cold water.

Terminal business hours and staff schedules are determined and/or adjusted based on varying AHMS vessel sailings and may be subject to change with minimal advanced notice. Incumbents may be required to work fluctuating schedules, split shifts, and/or be available to report any time for work 24 hours a day, 7 days a week (including holidays), in order to respond to port calls as needed.

All positions in this class require incumbents to operate motor vehicles, possess a regular driver's license, and be 18 years of age or older.

Additional Required Information

**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**

The cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process.

Contact Information

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year
• Gym discounts at participating fitness providers in multiple locations throughout the state.

See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information