Job description

JOB PURPOSE: Troubleshoots, analyzes, develops, and maintains business applications, procedures and other systems that satisfy the needs of the user departments.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Works closely with business stakeholders to design, optimize and support the enterprise resource planning (ERP) software suites and related systems.
• Review and provide notifications on ERP upgrades
• Help explore and develop ways to expand the capabilities of the business systems.
• Evaluate system feedback and suggest changes to the user experience with the systems
• Works to continually improve information technology services for users.
• Primary knowledge source for the IT support staff for all ERP technology related topics
• Assists in meeting data reporting criteria of the state and federal reporting
• Develops trainings for staff on new software applications, as well as training new and existing users on current software.
• Provides troubleshooting for individual users.
• Provide data reporting for agency on support issues
• Perform acceptance testing and document any new problems of challenges with ERP updates
• Other duties as assigned.

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in everyday work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/QUALIFICATIONS:

• Bachelor's Degree in Computer Science/Technology
• 5 years of relevant business applications experience
• Meditech Expanse and\or Sage 100

CERTIFICATION/LICENSURE:

PHYSICAL REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, must be intact to perform duties.

#INDMP

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Oklahoma City, OK 73134: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• business applications: 5 years (Preferred)

Work Location: One location

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