Introduction

Want to join a team of daring leaders who care without reservations or limits? Our Mission Hospital team is looking for a Director of Behavioral Health Access and Regional Operations. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Director Behavioral Health Access and Regional Operations and be a part of the innovation of ideas.

Job Summary and Qualifications

The Director of Behavioral Health Access and Regional Operations will work closely COO, BH and other leaders across the North Carolina Division to execute on the vision and strategic plan. This role will be responsible for providing direct oversight and management of the daily operations of the patient access functions, clinical education, quality management, performance improvement, and all activities related to the assessment and disposition of behavioral health patients referred or presenting to the facility and throughout the continuum of care. This role is also responsible for providing clinical, financial and overall operating performance and successful growth with Mission as well the regional hospitals. This includes internal coordination across all areas for successful and sustainable implementation.

As a member of the management team, she/he participates in planning, policy development, priority setting, creating efficient and effective processes. A highly organized individual able to manage multiple projects. The director will have full operational responsibilities for departments/initiatives assigned by supervising executive.

Essential Accountabilities Include:

• Provide administrative and operational leadership for assigned departments
• Design, Pilot Test, and Evaluate Effective Behavioral Health Service Programs
• Ensure compliance of Joint Commission, state, and federal guidelines, regulations and standards.
• Acts as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high-quality services.
• Initiates and facilitates outreach activities designed to increase scope and reach in alignment with the division outreach activities.
• Works collaboratively with all other departments including the sales team to respond to feedback, improve customer service, support the development of new programs and services, and to perform outreach activities as needed.

What qualifications you will need:

Required Education: Master’s Degree in Hospital Administration, Business Administration, Social Work, Nursing, or other hospital related field

Preferred License: Current license to practice in the State of North Carolina, (Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist); If candidate holds a nursing degree, must hold a valid North Carolina Nursing License

Required Experience: Five years’ experience in hospital management

Preferred Experience: Five years’ experience in behavioral health

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Mission Hospital, located in Asheville, is Mission Health’s flagship hospital and is licensed for 815 beds. Business North Carolina ranked Mission Hospital the No. 1 “Best Hospital” in North Carolina for 2017 and 2018, and Mission Hospital ranked among the top 1% of “Best Hospitals” nationally in 2016 by Healthgrades. We are the regional referral center for tertiary and quaternary care and the region’s only Level II trauma center. Mission Hospital also includes Mission Children’s Hospital – the region’s only children’s hospital – providing 30 pediatric sub-specialists. We’re the busiest surgical hospital west of Raleigh, North Carolina, and the second-busiest in the state. Mission Hospital provides the only open heart and interventional cardiology in the region, and is the only Cyberknife provider west of Raleigh.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Director of Behavioral Health Access and Regional Operations and help us improve more lives in more ways.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.