Job description

Client Relations Coordinator

The Company

Scott Miller is one of the premier beauty resources for western New York. Our one simple goal is to provide clients with unparalleled service and hospitality, uncompromising style and exclusive luxury brands. A place where creativity flourishes, education is ongoing and most importantly, staff and clients are indulged in an immersive experience they will take with them long after they leave our care. Scott Miller offers a family-friendly, fun and creative work environment, along with competitive pay and benefits.

The Role

Scott Miller is seeking a Client Relations Coordinator for our Pittsford location. This position is a critical part of a multifaceted team who shares a love for service that goes above and beyond the expected in the beauty and wellness industries. We are looking for a kind, compassionate, multitasker who can offer a special perspective on client care.

This role may be a fit for you if:

• You want to ensure the highest level of service to each guest and team member.
• Enjoy a job that is fast-paced and never the same day twice.
• You have worked one or more years in a role that required strong customer service.
• You feel confident working with computers and learning new software applications.
• A quick learner and open to growing in your role.
• Excellent with words, both written and verbal.
• Perform all duties professionally and at a consistently high level.
• Available to work evenings and weekends.

Responsibilities:

• Bring a positive attitude to each guest and team interaction
• Perform all front end functions including greeting guests, check-in, service support, check-out and schedule appointments
• Ensure that the highest levels of guest service are achieved throughout the Company
• Client appointment care
• Make a lasting impression
• Identify and understand client needs
• Maintain complete knowledge of retail product offerings
• Educate clients of Scott Miller service offerings
• Computer savvy
• Eagerness to take on special projects
• Professional
• Decision facilitator
• Beauty obsessed
• Reliable and dependable
• Availability to work evenings and weekends

Requirements

. Minimum 1 year customer service experience

. Scheduling flexibility – evenings and weekends

To Apply

Interested in a Client Relations career with Scott Miller?

Apply Online: www.scottmillerstyle.com/careers

Scott Miller | 3340 Monroe Avenue | Rochester, NY 14618 | an equal opportunity employer

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Work Location: In person

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