Job description

Advance your career and make a difference by joining the YMCA of Metropolitan Washington! The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility.

You will have bragging rights of being a part of a longstanding and reputable organization with a rewarding career. This position offers a flexible work schedule, benefits, and growth. Apply for this amazing opportunity and you will become part of a highly functioning and successful team.

Position: Membership Director Salary: $52,000.00 - $58,000.00

About the Job

The YMCA Fairfax County Reston is looking for an experience and dynamic professional to joining the team as the Membership Director. This position provides leadership to Y team members, creates meaningful, high quality experiences by welcoming individuals, families and corporations, and ensures successful membership operations of the branch.

Submit a cover letter and resume when applying for this position.

The Membership Directors at the YMCA play a key role in support of this work by leading the membership team in:

• Directing the daily operation and ongoing administration of the Member Service Department and key branch initiatives.
• Leading and developing the Member Service team en route to achieving the branch’s monthly member acquisition and retention goals
• Providing outstanding customer service to all members, guests, staff, and the community at-large
• Welcoming individuals, families and groups to become new YMCA members
• Engaging new members in their opportunity to support the YMCA’s impactful programs and services, as a donor or volunteer, to strengthen the local community
• Planning and management of events for prospects, members & guests (i.e. Open House) in partnership with fellow Service Team leaders (Wellness, Camp, Aquatics, etc.)

Qualifications & Skills:

• A Bachelor’s degree or equivalent experience
• 5 years of relevant membership, sales and service experience.
• Experience implementing effective internal and external marketing plans.
• Supervision and staff development experience. Developing the skills of membership department team members, positioning each one for their next advancement opportunity within the YMCA movement.

Working Conditions:

• Ability to work weekends and evenings for branch and corporate functions
• Ability to work extended hours to meet deadlines

We offer the following benefits:
We appreciate your talents, hard work and professional dedication and will reward you with a highly competitive salary and benefits package, including a 10% employer-funded retirement plan. In addition, we provide 403(b) retirement savings plan; high quality healthcare; free YMCA membership for you and your family; a generous paid time off package; numerous professional development opportunities; an exciting and collaborative work environment; and the ability to work with creative, talented and diverse individuals.

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