Job description
Hotel Covington is looking for an experienced Cocktail Server to join our Food & Beverage team. This person should have craft cocktail experience and a passion for hospitality.
Friday and Saturday Shifts.
Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. As the first of its genre in the market, Hotel Covington appeals to business and leisure travelers accustomed to upscale hotels in primary markets seeking an authentic and locally influenced experience. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage.
Hotel Covington pulls inspiration from its northern and southern sister cities, but a cohesive mix of styles ultimately lends individuality. A story told through regional and local sourcing, and will become the pulse of Covington and beyond: unique yet comfortable, casual yet refined, and timeless yet evolving. By re-imagining the historically designated Coppin building, which served as home to City Hall and state offices, into a 114-room hotel.
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Responsibilities:
- Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
- Serves and clears food and beverage items in an unobtrusive and professional manner
- Familiar with the menus, including preparation, ingredients and description
- Familiar with the wine list and wine and beverage service including stemware used
- Familiar with all types of liquors and brands
- Follows the established procedures to ensure knowledgeable, correct and efficient order taking
- Carries trays, buses and resets tables with the appropriate items
- Recognizes and addresses potential intoxicated, disruptive or undesirable guests
Additional Requirements:
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- Minimum of 2 years of food and beverage experience
- Able to work well unsupervised
- Computer skills helpful but not required
Teamwork:
- Maintain a good working relationship with other associates by promoting teamwork and
- fostering a harmonious working climate
- Partake in a positive work ethic and surrounding environment
Standards:
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental polices/service
- procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying
- schedules to reflect the business needs of the hotel
Work Environment:
- Standard hotel, kitchen, restaurant and banquet setting
Physical Demand:
- Positions
- Continuous standing and walking
- Negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Forces
- Trays weigh 30 lbs.
- Carts: 250 lbs. (12-20 lbs. of push/pull force required)
- Hot box: 20 lbs.
- Repetitions
- Standing and walking is continuous for 4-5 hours at a time
- Lifting and carrying 30 lb. tray, crate or box is occasional
- Negotiating varied floor surfaces is continuous
- Carrying over shoulder is occasional
- Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring
- and mixing drinks
- Pushing Room Service cart is continuous
- Lifting and carry hot boxes is continuous
- Rolling and/or carry Banquet tables is continuous
- Carrying stackable banquet chairs by loading the cart is continuous
- Sensory
- Excellent sight and balance needed for negotiating varied floor surfaces
- Handling lighted candles, and handling hot fluids (coffee and tea)
- Excellent speech and hearing to interact with guests
- Excellent sight for completion of paperwork
- Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110
- degrees F), possible for one hour or more
Hotel Covington does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.
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