Job description

Position Description
The purpose of this position is to provide customer service and technical support to the City"s internal and external utility services customers. This is accomplished by completing installations and disconnections of utility services as requested, inspecting and replacing water meters, investigating customer complaints of readings or service, completing accurate reading and recording of customer water consumption, performing maintenance procedures to meter equipment, reprogramming and testing meter equipment as necessary and providing meter reading data to departments for billing purposes. Other duties include delivering notices to customers when necessary, completing work orders, providing information to customers while completing field activities, completing daily activity reports and other projects as assigned and interacting with other employees and citizens. This position does not provide direction to other employees. Why Work for the City of North Richland Hills?
As an employee of the City of North Richland Hills you will experience more than just a job, more than a paycheck. Working for the City of North Richland Hills means becoming a member of our family and reaping the benefits that go along with it.
Insurance
Full time employees are offered a complete line of benefits, which includes medical, dental and vision insurance, access to employer paid health clinic, life insurance equal to three times your salary and optional supplemental life insurance and long term disability programs.
Retirement
As a full time employee you will become a member of the Texas Municipal Retirement System (TMRS) with the City of North Richland Hills making contributions towards your account. You can also put savings toward retirement in the voluntary 457 deferred compensation plan.
Vacation, Holidays and Sick Leave
The city offers vacation and sick leave, as well as ten paid holidays. Full time employees earn two weeks of vacation during their first year of employment and 10 hours of sick leave a month. What We're Looking For
Water Service Worker - High School diploma or GED required. No experience required, we will train. Valid Texas Class C Drivers License with safe driving record. Additional Information
Typical Work Schedule will be Monday - Friday, 8:00 a.m. - 5:00 p.m.

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