Job description
In the context of continuing growth and innovation, PagerDuty is seeking a credible and strategic Vice President, Total Rewards & People Operations. This leader, in partnership with the Chief People Officer and business leaders, will build a strategic, creative, and business-oriented Total Rewards and HR Operations team. The function includes compensation, benefits, mobility, HR operations, onboarding, hire-to-retire, HR analytics and HRIS. They will drive a transformation across the entire function, evangelizing one clear strategy that is alignment with the company's goals. The solutions will be focused on the physical, emotional, and financial well-being of employees, and targeted at sustaining the company's competitive position and maximizing employee productivity, engagement, and retention. The Leader is also responsible for providing counsel and reporting to the senior leadership team and Compensation Committee.
The overall mandate will include:
- Ability to create consultative people operations and total rewards group, leading the
- function in support of business segment leaders to help them better understand how to
- intertwine their business imperatives with PagerDuty's human capital strategy.
- Creating one single source of truth, Total Rewards philosophy, strategy, and programs across the organization. Leading change management initiatives to align all members of the company on this strategy. Ensuring the function is consultative to business leaders.
- Leading alignment of rewards practices with the broader people and business strategies, culture and values.
- Continuing the build-out and development of a multi-functional team of strategic and innovative professionals created leading tech-enabled solutions.
How you will make an impact:
- Own and drive PagerDuty's HR systems roadmap.
- Aligns with Executive Leadership and the Compensation Committee of the Board of Directors on strategic plans and directions related to all total rewards and people operations programs, specifically designing, developing, implementing, administering and maintaining a global competitive compensation structure, incorporating and linking global compensation best practices policies and procedures.
- Provides consultative thought leadership to the human resources community and business leaders on the compensation philosophy, pay decisions, pay guidelines, policy and guideline interpretation and job evaluation including the design of creative solutions to specific compensation-related challenges.
- Performs and manages market analysis including competitive market position. Establish benchmarking and market pricing standards and develop salary structures for job families. Identify trends and make recommendations.
- Analyzes, designs, implements and administers cash and equity strategy and programs, including base pay, short-term and long-term incentives.
- Responsible for Executive program strategy, design and implementation, and coordinates relevant disclosures (e.g. CD&A). Manages Compensation Committee (Board of Directors as appropriate) related matters and prepares/coordinates/presents relevant materials with internal and external stakeholders.
- Leverages technology and data to build world-class onboarding, hire-to-retire, analytics, HRIS and operations teams that create an environment for employees to do the best work of their lives. Simplifies processes and methodologies to drive efficiencies and develop insights globally. Familiarity with Workday platform preferred.
- In partnership with Legal and other internal HR functions ensures overall equity and diversity compliance globally. Manages EEO/AA compliance to include preparation, enforcement, and communication of Affirmative Action Plans and programs and timely required filings such as EEO-1 and Vets-100.
- Leads the design, strategy, annual planning and implementation of the company's global benefit programs, including Health and Welfare, 401(k)/Retirement, Time-off programs, Executive Benefits, Voluntary Benefits and Wellness initiatives.
- Monitors trends, legislative and business changes for impact on total rewards and ensuring legal compliance for global total rewards programs.
- Evaluates and negotiates financial agreements (e.g., contracts, purchases, vendor services) that impact compensation and benefits related matters.
- Leads transformational change, managing stakeholders, achieving buy-in among disparate audiences, and delivering results in a variety of settings.
- Coaches and develops leaders and direct reports with proven results.
Pivotal Expertise & Expertise:
- Strategic Total Rewards & People Ops Leadership: Must have a successful track record of leading a best -in-class total rewards and people operations function, ideally within a publicly-traded, hypergrowth, technology organization. Expertise on Workday platform preferred.
- High Growth/Transformation Experience: Must have experience in a high growth, technology organization with highly skilled, technical workforces. Ability to build out and prepare a strong total rewards function amidst a fast-paced environment.
- Business & Financial Acumen: Strong business acumen, financial, analytical and critical thinking skills, attention to detail and accuracy. Ability to align Human Resources incentives with overall business strategies in unique and creative ways.
- Executive Compensation & Board/Compensation Committee Experience:Expert knowledge in Executive Compensation. Has prepared and presented matters to the Compensation Committee and/or the Board of Directors. Known as a credible thought partner and advisor to CHROs, CEOs, and business leaders.
Leadership & Management Characteristics:
- Strategic Thinking & Results-Orientation: The leader will possess superior learning agility and intellectual curiosity with the ability to inspire creative thinking at all levels of the organization. They will bring strong operational DNA, with a vision, a plan, and an understanding of what will get results.
- Innovation & Change Management: The leader will play a critical role in driving innovations that will have an impact on culture and people in facilitating and creating a road map for change. They will be expected to have guided organizations through business growth, while maintaining a culture of innovation and high performance.
- Collaborative Approach: The ideal candidate will be a relationship-builder that works collaboratively at all levels of the organization to enhance effective human capital programs aligned with aggressive business goals. They will be working with the executive team to inspire trust and confidence across the organization. They will be a strategic partner to all business and functional leaders.
- Team Builder & Inspiring Leader: Not only lead an engaged, focused, and innovative team, but also create an overall organizational culture of collaboration, engagement, high-performance, and innovation. Demonstrated passion for developing innovative solutions, driving change, and taking organizations to a new level of growth and world-class performance. The successful candidate must possess unquestionable character and absolute integrity.
PagerDuty is a global company focused on inclusion and employee well-being by building a culture that isn't location specific and gives equal opportunity to everyone—regardless of where you are working.
As a Dutonian, you can expect competitive pay and benefits; structured learning, development, and advancement; immersion in our award-winning company culture; and exceptional colleagues. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those countries and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your fellow Dutonians.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty Offers
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid volunteer time off - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Genentech, Electronic Arts, Cox Automotive, Shopify, Zoom, DoorDash and more.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities.
PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @pagerdutylife on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an Equal Employment Opportunity (EEO) employer. PagerDuty provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program
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