We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

This position is responsible for telemarketing to guests checking into non-sales center resorts and schedule the guest to virtually meet with a sales representative in order to discuss their ownership and get updates on new products. The coordinator may offer gifts to the guest for participating in the update; discuss resort activity schedules, and area information to the guest. Must meet production standards on a weekly/monthly basis. Role is based out of a call center setting, *this is not a work from home position*

Essential Job Responsibilities

Responsibilities include, but are not limited to:

• Telemarketing communication with guest traveling to non-sales center resorts to set up virtual meeting with Sales Representatives to discuss their ownership and get updates on new products.
• Follow up and respond to guests seeking concierge information or assistance
• Attend training classes in order to improve production
• Tracks/records of own production and premium gifts that are distributed

Education

• High School Diploma or equivalent is required

Knowledge and skills

• Must demonstrate ability to work under pressure, or possesses good written and oral communication skills
• Able to work independently and as a team player
• Ability to prioritize and organize.
• Proficient in MS Excel, MS Word, general computer skills, and smart devices
• Scheduling flexibility due to business demands.
• Ability to handle a variety of tasks independently while multitasking and maintaining attention to detail.
• Ability to show discretion and good judgment in dealing with internal and external problems.
• Must be able to handle periods of high pressure while maintaining a professional composure.
• Positive and enthusiastic attitude
• Excellent verbal communication and listening skills
• Presents oneself as a professional role model
• Problem solving

Job experience

• 1 to 3 years of sales and or marketing experience is preferred but not required

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.