Job description
Veterinary Receptionist
Countryside Animal Hospital
Port Jefferson, NY
Countryside Animal Hospital
Port Jefferson, NY
At
Countryside Animal Hospital, we believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.
Job Responsibilities:
- Checking patients in, discharging patients, invoicing
- Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Enter data into computerize billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and grooming items
- Maintain the cleanliness of waiting room
- Retail sales
- Cross training into veterinary assistant tasks and kennel duties
- Skills / Qualifications:
- Prior experience as a Receptionist or Client Service Representative at a veterinary hospital highly preferred
- High School Diploma or relevant education and 1 year of work experience with animals
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
Benefits:
- Competitive base pay of $16-22/hour dependent upon experience
- Revenue share bonus program
- Best-in-class medical, vision, and dental insurance
- 401k with match
- Short-term and long-term disability insurance
- Free continuing education through our own learning institute
- Mental health support through EAP, plus Team Member Care Program with our own licensed social worker on staff
- And much more!
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