Job description
Hospitality Collaborative - a family of brands consisting of 4 event venues and a catering company - is in search of a dynamic, driven, and committed Sales Specialist!
Before we go over the job details or tell you what we do as a company (we'll get there), we want to take a moment to acknowledge the last two years we've all shared, acknowledging and recognizing it’s been full of changes, uncertainty, career pivots, and new beginnings. Maybe you’re here looking for a career that fosters human connection, or maybe you’re questioning an old one where you no longer felt valued. These past two years have given us the room to step back and ask ourselves what matters most when we go to work. While we may not have all the answers, what we can tell you is we believe in creating a culture of Virtuous Hospitality where your talents, the work you do, and who you are - your inherent value as a person - are recognized and celebrated. We want to see you succeed and grow both within our company and out in the world.
Our Story:
People look to the hospitality industry to help them host special occasions, holding high hopes and expectations. Often, they leave feeling disappointed, devalued, and dissatisfied. We’re here to help people celebrate and connect by creating a virtuous cycle of generosity that leads to real hospitality. Because we believe that when people experience real hospitality, they extend that generosity and make the world better.
Creating Virtuous Hospitality Together:
We believe a key characteristic in creating Virtuous Hospitality is by being others-focused and working together to see that everyone feels their inherent value. We believe hospitality is an invitation, and that when we lead with empathy as our driving force we create an economy of giving. This mindset not only applies to our clients and guests, but also to our talented team behind the scenes that help make it happen. Virtuous Hospitality is at the core of who we are and what we practice.
Our Mission:
To be a leader in the hospitality industry because we believe no one should feel anything less than valued and celebrated on their special occasions.
How we work together to achieve our mission | Critical Actions:
- Morning Lift: we do a standing meeting every morning to lift our focus to our mission.
- Beat Yesterday: using a growth mindset, we improve on yesterday's performance.
- Virtuous Hospitality: we practice the 4 principles of the Virtuous Hospitality framework, daily.
The 4 Principles of Virtuous Hospitality:
- Never be a critic
- Honor those you serve
- Earn your customer's respect
- Celebrate and improve
The Job:
We're looking to add a full-time Venue & Catering Sales Specialist to the team. This is a sales position responsible for selling the venue and in-house catering services at our well-known creative event space in Orange County, The Harper.
Primary Roles + Responsibilities:
- Field and convert inquiries for weddings, social and corporate events.
- Drive sales by outreaching, prospecting, and helping build brand recognition and venue awareness.
- Conduct in-person and virtual site tours.
- Customize proposals to meet each client's unique budget and vision.
- Guide clients through the booking process.
- Adapt to the challenges and walk clients through the process of booking future events responsibly due to Covid-19.
- Work closely with the Event Production Specialist to ensure all booked clients are handed over seamlessly.
- Meet or exceed weekly/monthly/quarterly/annual budgets set by the Director of Revenue.
- Participate in weekly meetings.
- Cultivate industry relationships with partners and vendors.
- Open and close the venue, helping keep the Front-of-House pristine.
You may be a good fit if:
- You've got 3+ years of experience in sales, required.
- You've got 3+ years of experience in catering (on- and/or off-site), required.
- You’ve got a sales mindset and a sense of urgency.
- You're a clear and effective communicator (both verbal and written).
- You're familiar with the B.E.O. process.
- You're passionate about hospitality.
- You can work independently, manage/prioritize a full workload and respond to all communications in a timely manner.
- You're comfortable with cold calling and prospecting.
- You're proficient with Microsoft Office and Google Suite.
- You've got a gracious and generous approach to business.
- You've got reliable transportation and a cell phone.
- You're coachable with a willingness to learn and open to feedback.
- You've got experience with TripleSeat and AllSeated programs, not required but a plus.
- You're multilingual, not required but a plus.
Salary:
- Compensation is a combination of base salary and commission.
- Base salaries range between $40k to $45k DOE.
- When the commission is added, annual compensation for someone successful in this position would range from $55k to $75k annually.
Benefits:
- Medical insurance, 401k program, paid holidays, vacation and sick time, casual and fun working atmosphere.
Other Details:
- This full-time position will be based out of the Costa Mesa venue.
- Monday-Friday 9am-5:30pm. Local travel required - minimum 1 day per week, up to 20%.
- Must be available to work nights, weekends, and holidays depending on the event schedule.
- We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location where we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Hospitality Collaborative
6441 N. Figueroa Ave., Los Angeles, CA 90041
W: www.hospitalitycollaborative.com
W: www.theharperoc.com
W: www.theharperoc.com
P: 323.254.4100
E: events@hospitalitycollaborative.com
roomforty | Pharmacie | The Fig House | The Harper | Brave & Maiden Estate
About Hospitality Collaborative:
We are a family of brands within the hospitality and event industry comprised of 3 venues and 2 catering companies – The Fig House, The Harper, Brave + Maiden, Roomforty and Pharmacie. OUR STORY People come to the hospitality industry to help them host special occasions, holding high hopes and expectations. Often they leave feeling disappointed, devalued and dissatisfied. People gather and celebrate to bring moments of joy and connection and to create great memories. When they feel let down in the midst of their special occasions, the pain of loss is made worse. We help people celebrate and connect by creating a virtuous cycle of generosity that leads to real hospitality. Because when people experience real hospitality, they become generous and make their world better.
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.