Job description

About the company

We are diconium, a VW Group company.

Since 1995 we have been servicing industry leaders such as The Volkswagen Group Companies, Mercedes-Benz, Bosch, Kodak Alaris, VMware, Stihl, Fortinet, Alliance Laundry and others to accelerate their growth and go to market.

We create significant business value for our customers by delivering innovative front office solutions for digital innovation & Strategy, UX, Data & AI, Commerce and Technology. We also support companies looking to modernize their back office systems to realize operational efficiencies and competitive advantage.

Our 2,000+ colleagues support our customers from thirteen locations worldwide: Stuttgart, Berlin, Hamburg, Karlsruhe, Munich and Wolfsburg as well as Bangalore, Detroit, Beijing, Lisbon, London, San Jose and UAE. What unites us? The courage to break new ground, mutual mindfulness, teamwork and making a business impact!

Interested in joining a winning team?

Role Summary

As a UI/UX Designer you’ll be working closely integrated with the CARIAD UX & Customer Value team in Santa Clara on the global cross-brand UI/HMI specifications for Audi, Porsche, VW & Scout. Our focus is defining the UI/UX aspects that are uniquely American or need to be adapted to meet the needs of our North American drivers & passengers. You’ll be collaborating closely with other UI/UX Designers in both the US & Germany to ensure that our Android-based Infotainment systems are usable, accessible, and enjoyable for our customers in North America. The work is focused on designing cross-brand user experiences & UI-flows that are abstracted from the brand-specific visual styles and display configurations

The ideal candidate will have solid UX architecture, wireframing and interaction design background, having worked on infotainment and in-car screens for automotive, and will be motivated by a strong human-centered design foundation and a passion for research.

Role Responsibilities:

· Works closely with inter-disciplinary component teams in Germany to define HMI specs according to per-project requirements. Working with HMI specifications & wireframes in a variety of formats (Figma, AXURE, Visio), analyzes them and extends them with NAR specific interaction flows, in close alignment with brands, PM, and other stakeholders

· Supports the definition & management of North America specific UI/UX requirements and aligns them across multiple brands in the region

· Conducts both user & desk research to determine and advocate for the needs of North American customers

· Close collaboration with customer satisfaction teams in the region (e.g., quality teams, JD Power). Considers production development timelines, technical restrictions and budgets in the solution finding

· Presents designs, concepts, project/progress reports and presentations to top management, mentors, partners, and project affiliates

· Creates and manages bug/improvement tickets and follows-up to verify the implementation

Qualifications

Years of Experience

· 5-7 years

Education Required

· Bachelor’s Degree (or equivalent) in Bachelor’s in Human Computer Interaction, Computer Science, Interaction Design, Mechanical Engineering, Computer Engineering, Human Factors Engineering, Human Computer Interaction, Industrial Design, or a wide range of related fields. Master’s preferred.

Required Skills:

General:

· Open-minded, with strong interpersonal and teamwork support and skills

· Structured way of working but comfortable in an adaptive work environment

· Fast learner and early adopter

· Collaborate within an agile cross-functional team environment

· Excellent verbal and written communication skills

· Effective analytical and conceptual thinking

· Feels comfortable in a production development driven work environment

· Passion for detailed solutions (considering all corner use cases)

· Strong planning and organization skills

· Results-oriented

· Drives topics and shares knowledge

UX/UI Tools:

· Experience with Figma, Axure, Visio and other UI design tools

· Ability to design and conceptualize user experience concepts using customer journey maps, wireframing, sketching, flowcharts and other UX methodologies

· Experienced in working with JIRA or similar ticket based systems

Automotive UX/UI Design Expertise:

· Detailed understanding of existing interaction patterns and design systems in automotive and consumer electronics

· Detailed knowledge of specific usability issues and human factors issues around vehicle interfaces (e.g. usability of speech or navigation systems, driver distraction)

· Experience working closely with UX researchers in the context of consumer electronics or automotive product development

Human-centered Design Methods:

· Systematically and collaboratively ensure that interactions, experiences & principles are grounded in research and refined based on the real needs of diverse users

· Focus on customer orientation

Desired Skills:

· Experience supporting all stages of the user-centered product development process with UX testing, from early stage ideation (i.e. generative UX testing) to evaluative testing of late stage implementation or products in market

Work Flexibility

· Occasional early morning video calls to align with stakeholders and development teams in Germany

· Occasional domestic & international business travel may be required to support usability studies and planning/integration workshops with our suppliers and development partners

Job Type: Full-time

Pay: $104,039.00 - $114,321.00 per year

Benefits:

• 401(k)
• Health insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Clara, CA 95054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• UI: 5 years (Required)
• UX: 5 years (Required)

Work Location: Hybrid remote in Santa Clara, CA 95054

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