Job description

One of our government clients- the District of Columbia is looking for a Special Education Data Trainer.

Job Title: SME - Special Education Data Trainer.

Job Type: Remote - Local Candidates Preferred

Location:OSSE - 1050 1st Street NE Washington, DC 20002

Contract : 5 Month

Local Candidates Preffred

The candidates will be responsible for developing training content, conducting application trainings and workshops, providing tier 2 support, assessing training, and offering instructor-led and online training.

The trainer responsibilities includes:

-Lead and partner in the design and development of training plans. Organize, prepare, and implement training sessions, Power Points, materials, guides, etc.

-Schedule training sessions in coordination with OSSE leadership, project team and other stakeholders based on training needs.

-Prepare training environments as appropriated based on the schedule sessions and workshops.

-Deliver trainings for data systems using various training methodologies.

-Analyze the effectiveness of training and workshops of the stakeholders and develop appropriate modification to the training if needed. Create and maintain assessment and feedback tools.

-Provide support on various data systems related to special education to both internal and external customers via telephone, email, virtual or in-person meetings and manage and respond to customer support tickets and various requests in a timely and accurate manner.

-Analyze both internal and external customers’ issues and requests while working with other team members to perform system review and problem solve. Identify areas to improve data systems, documentation, and other processes.

-Participate in business process re-engineering sessions and perform User Acceptance Testing (UAT) and quality assurance of data.

-Perform other related duties as assigned.

Minimum Education/Qualifications Requirements:

-Bachelor's degree from an accredited college or university or equivalent work experience.

-Ability to provide exceptional customer service experiences.

-Strong problem-solving skills and a solution-oriented mindset.

-Detailed oriented.

-Ability to independently and effectively collaborate with senior leadership, school staff, government agencies, advocacy groups, consultants, and vendors regardless of technical expertise to provide guidance on data systems and process improvements.

-Ability to communicate effectively, orally and in writing, and establish and maintain effective working relationships with peers, internal and external customers, and vendor staff at all levels of management

This is a urgent Requirmnet, Please share your resume ASAP.

Job Type: Contract

Pay: $92.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC 20002: Reliably commute or planning to relocate before starting work (Required)

Experience:

• delivering in-person, virtual and instructor-led training: 10 years (Required)
• developing training material and system user guides: 10 years (Required)
• providing application support.: 5 years (Required)
• creating digital content Camtasia, Adobe Premiere, etc.: 5 years (Required)
• creatingcontent e.g., Camtasia, Adobe Premiere, etc.: 6 years (Required)
• Individuals with Disabilities Education Act (IDEA): 5 years (Required)
• (EasyIEP),PowerSchool Unified Classroom Special Programs: 2 years (Required)

License/Certification:

• US Citizenship (Required)

Work Location: Remote

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