Temporary - Permit and Licensing Review Analyst
Full Time
Austin, TX 78741
$25.25 - $29.94 an hour
Posted
Job description
Position Information
Posting Title
Temporary Permit and Licensing Review Analyst
Job Requisition Number
COA088998
Position Number
T58006
Job Type
Full-Time
Division Name
ACD Field Ops – Licens. & Regs
Minimum Qualifications
Education and/or Equivalent Experience:
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
- Experience may substitute for education up to four (4) years.
Licenses or Certifications:
- None.
Notes to Applicants
The Short-Term Rental (STR) Licensing Division is currently seeking to fill two (2) temporary positions. These positions are needed to perform short term rental Intake.
These positions are responsible for completing the intake process for more than 2,000 applications annually. Job functions include downloading from the Controllers database and entering information into AMANDA, analyzing submissions for completeness, completing required refund paperwork, work with customers to submit required documents, staffing the Intake Office, answering the STR customer service phone line, monitoring the STR Licensing email account, meeting face to face with customers regarding license eligibility and the submission and renewal processes.
This position will also be responsible for performing research in a variety of databases to ensure that citizens are in compliance with licensing requirements for the City of Austin’s short-term rental ordinances. This position will also involve public contact, field research, and the preparation and delivery of correspondence, to include violation notices.
Please note: The essential functions as described above are not all of the functions related to this position.
Application Instructions/Job Requirements:
Application: When completing the City of Austin employment application, work experience must include month, date, and year.
Pay Range
$25.25 – $29.94
Hours
Monday – Friday; 7:30 a.m. to 4:00 p.m.
Job Close Date
05/22/2023
Type of Posting
External
Department
Austin Code
Regular/Temporary
Temporary
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
5202 E. Ben White Blvd., Austin, TX 78741
Preferred Qualifications
Preferred Experience:
- Experience with database entry.
- Experience with analytical research.
- Experience in data analysis.
- Experience with Microsoft Office Suite including excel, PowerPoint, and word. Excellent customer service skills.
- Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the city.
- Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations.
- Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution.
- Reviews and interprets plans and specifications to determine compliance with related city codes, ordinances, and submittal requirements.
- Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans.
- Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of city policies, procedures, and licensing requirements.
- Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record,.
- Assists in the development and maintenance of procedure and policy manuals.
- Reviews development applications to ensure that all required documents are included in the submittals.
- Performs field visits as required to review issues of non-compliance in regards to building, codes, right of way, and zoning law and ordinances.
Responsibilities- Supervision and/or Leadership Exercised:
- None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable city ordinances, policies, codes, permitting, licensing, and related state and local regulations.
- Skill in applying code requirements.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and city departments and employees.
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
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