Title: Telecommunications Services Specialist

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 5

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: employment@vsp.virginia.gov

Recruitment Type: General Public - G

We are seeking to expand our diverse team of change makers and innovators. As a member of the Virginia State Police family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with the Virginia State Police!

Established in 1932, the Virginia State Police has grown to be the largest police department in the Commonwealth of Virginia. As the mission of the Department has continued to expand, our workforce continues to grow. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become best in class. We are firmly committed to our family-like culture and are seeking to expand our diverse team. We provide an outstanding benefits package, including excellent health insurance, membership in the Virginia Retirement System, deferred compensation, paid leave starting on day one, and other benefits available to Commonwealth of Virginia Employees. Contact Human Resources for additional details.

Job Duties

Minimum Qualifications

• Working knowledge of hardware, software, and operational procedures to include phone configurations, data requirements, applications, and operational needs of smartphones and other wireless devices; on troubleshooting digital communication hardware and software/devices and device set up; and of interfacing smartphones with Department applications and ensuring equipment compatibility.
• Skill in operating computers and using Microsoft Office applications and time management.
• Demonstrated ability to perform research, analyze and collect data, and extract needed information from reports, invoices, and other official documentation for reporting and cost analysis purposes; to process invoices monthly; to maintain accurate records using very complex databases and Microsoft Excel; to work independently, to communicate effectively both orally and in writing; to analyze and compile data into reports; to manage competing multiple priorities; to follow oral and written instructions; to troubleshoot various devices concerning equipment features, programming, or connectivity; and to provide training and technical assistance for smartphones and other wireless devices.
• High School education or GED.
• Digital communication device set up, troubleshoot and computer maintenance experience.
• An equivalent combination of training and experience indicating possession of the preceding knowledge, skills, and abilities may be substituted for education and experience.

Preferred Qualifications:

N/A

Special Instructions:

A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P.M. on April 14, 2023. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUP provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at employment@vsp.virginia.gov.

The Virginia State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation or any other categories protected by applicable federal, state or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

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