• Comprehensive benefits including medical, vision, and dental insurance PERSI defined benefit retirement plan
• Paid sick and vacation leaves start accruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks Permanent, full-time classified employment status after successful completion of an entrance probation
• Employee assistance program
• A healthy work-life balance with flexible schedules
• A business casual dress code
• Career growth opportunities
• Working in an office environment with other talented and highly motivated individuals Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise

• OUR VISION: Great people. Helping you. Serving Idaho.
• OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
• OUR VALUES: Fairness, Accountability, Integrity, Respect

• "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."
• "We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

• Provide customer service regarding collection issues in a fast-paced goal oriented collections department
• Enforce Idaho tax laws through the collection process for all tax types administered by the Tax Commission
• Interview individuals to obtain facts and research a variety of sources to obtain financial information
• Consult with the taxpayer or their representative and advise of liens, levies and warrants which may be executed
• Secure and review taxpayer financial statements and verify information provided
• Provide technical assistance, educating taxpayers on Idaho tax laws, ensuring taxpayers are in compliance
• Review taxpayer financial records to determine the taxpayer's ability to pay
• Perform research and interpret applicable rules, laws, and relevant business or individual financial information
• Advise individuals and business owners of tax liability and monetary fines for failure to pay
• Perform compliance activities and responsible for managing a caseload which includes self-assessed taxes and third-party seizures
• Fieldwork to assist in seizing personal and business assets
• May encounter uncooperative, volatile, and hostile individuals

Experience in:

• 
  Interpreting, applying, and explaining laws, regulations, policies and/or procedures to others
• Dealing with a variety of customers in difficult situations
• Conducting sensitive fact-finding interviews.

There is an exam to determine your eligibility. You must meet the minimum level of experience to qualify for this position. Your resume will be used to validate your responses.

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

EEO/ADA/Veteran's Preference

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.