Tyto is searching for aSystems Administrator Level IIto join our team in MA supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services on this complex, multi-year contract.

Responsibilities:

• Serve as a focal point for problem resolution on Dell-EMC Storage File Server Consolidation devices and Information Continuity of Operations Capability (I-COOP) backup monitoring and replication issues.
• Perform system analyses to resolve configuration and equipment problems.
• Coordinate with HQ and base CFPs to schedule hardware and software maintenance and updates to the storage equipment.
• Schedule and execute backups, test, and monitor successful backup replication and recovery operations to ensure successful and optimum performance of data recovery and backup capability.
• Provide Tier 2 and Tier3 support to HQ and bases CFPs on storage, backup, restores, replications, and remediate user-based, system-based, AFNet-based, etc. issues.
• Support all aspects of the I-COOP File Server Consolidation to include: shares creation on the devices, privileges to file share areas, allocation of file share space on base devices.
• Monitor all storage devices for file shares, backup success, recovery success, capacity planning, and recommends expansion of devices as need arises.
• Build virtual servers to support storage monitoring tools.
• Assist in new storage devices and upgrade installs, including configuration of file storage equipment.
• Monitor the day-to-day back-up operations of backup/replication software for AFRC.
• Monitor AFRC Host bases day-to-day back-up operations advise/assist Host base POCs of required actions.
• Provides administration and configuration support for backup software operations.

Requirements:

• 3 or more years of experience managing network modernization work or system projects of similar scope and complexity.
• Design, implement and troubleshoot solutions utilizing Microsoft Windows and Apple OS, various browsers, internet apps and computer diagnostic tools, MicroSoft Office Suite, Google Suite, Apple Suite, PeopleSoft Suite, Oracle and Unix, while adhering to all security protocols within a networked environment experience.
• Knowledge of and experience with relational database systems and SQL tools.
• Knowledge of and experience with the relationship between databases and other software and the interfaces necessary to facilitate a cohesive system.
• Knowledge of and experience with system documentation and organization.
• Knowledge of and experience with current technology and practices, including application and network security.
• Knowledge and experience with personal computer hardware, including processors, motherboards, memory, hard disks, optical drives and peripherals such as scanners, cameras, printers, external hard drives, etc.
• Strong communication skills (oral and written) and strong interpersonal and organizational skills, with a professional demeanor and strong personal ethics. Strong time management skills, with the ability to take ownership and complete assigned tasks.
• Detail oriented, with strong problem-solving skills.
• Ability to anticipate and provide solutions that result in gained efficiencies in business processes and improved customer service.
• Ability to present and explain complex technical topics, problems and alternative solutions to interested parties of varying technical backgrounds.
• IAT Level II Certification or the ability to secure IAT Level II Certification within the required timeframe.

Security Clearance Required:

Active DoD "Secret" clearance

Travel Required:

Minimal, less than 10%

Equal Opportunity Employer: Disability/Veteran

About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.

After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise.

Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career - it's time to join Team Tyto!