Job description

We are a locally owned ACE Hardware store. We have four locations in the Columbus area; Westerville, Sunbury, Johnstown, and New Albany.

Position Summary: As a store manager, you will work with the management team maintaining the daily operations of the store. This includes managing sales, expenses, profits, and assets of the store while ensuring all customers are receiving a high level of customer service consistent with our Ace helpful brand. In addition, as store manager you will also be responsible for associate development, merchandising, inventory control, safety, human resources and loss prevention in order to promote sales and meet profit goals. Exceptional customer service skills
Strong leadership, interpersonal, communication and follow through skills are required.

Major Responsibilities

The major responsibilities for this position include:

• Drive store sales by ensuring that all customers are acknowledged, customer projects needs are met, and

concerns are resolved quickly

• Hire, train and develop retail staff with goals for growth and success in their positions, provide performance

feedback and recognize accomplishments

• Coordinate the overall supervision of retail staff to ensure sales performance goals are met and procedures are

followed accurately

• Regulate retail inventory to reduce shrinkage, maintain appropriate stock levels and ensure report accuracy
• Direct the shipping, receiving and inventory flow for the store
• Forecast scheduling needs to meet customer demand and create work schedules
• Delegate daily workload among associates to meet merchandising and visual presentation standards
• Enforces safety policies and procedures; is a safety role model

Minimum Requirements:

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of

hardware related products along with a willingness to learn

• Experience: Minimum of 3-5 years retail management experience
• Ability to communicate clearly and effectively in all situations
• Skills/Knowledge: Strong leadership and analytical skills
• Strong problem-solving and organizational skills
• Excellent verbal and written communication skills
• Ability to handle multiple projects and tasks with a high attention to detail
• Knowledge of retail computer systems, MS Word and Excel a plus.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of

the business
Other Essential Requirements
See below

Physical Demands:
Standing, walking, lifting (up to 50bs) and climbing.

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