Job description
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms.
From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started.
With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.
People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models.
Join us and make your mark on what’s next in fintech.
- Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.
Overall Purpose
This position is chartered with the operational identification, creation, and maintenance of configuration item data within the enterprise configuration management database (CMDB). This role will be responsible for ensuring the integrity and accuracy of the organization’s infrastructure configuration data on an ongoing basis in coordination with key technology stakeholder groups, policies, processes, and compliance standards.
Essential Functions
- Define and manage the scope of configuration items (CIs) to be identified and controlled, ensure agreement on naming conventions, and establish configuration item baselines
- Maintain the overall integrity and accuracy of the CMDB including CI status information, central libraries, tools, common codes, and data
- Identify, accept, and record the receipt of new and updated CIs to be maintained in the CMDB and the relationships between them
- Verify changes to CI data are documented in an approved RFC and that the CMDB is updated once a change is implemented
- Evaluate and approve discovered CI data for accuracy and update discovery tools with new or updated CI data as needed
- Schedule and execute ongoing CMDB reconciliations and analyses to ensure CI data integrity and accuracy against discovery data and physical asset inventories; document any resulting corrective actions
- Assist with internal/external audit and regulatory compliance activities related to Configuration Management and the CMDB
- Design, develop, and produce reports on CMDB data, including management reports, impact analysis reports, and configuration status reports
- Support, propose and design the integration points with other key processes including Change Management, Incident and Problem Management, Infrastructure and Network Administration, etc.
- Monitor and measure Configuration Management process performance against defined KPIs and metrics
- Support the company’s commitment to protect the integrity and confidentiality of systems and data
Minimum Qualifications
- Education and/or experience typically obtained through the completion of a Bachelor's degree Management Information Systems, Computer Science or related fields.
- Demonstrated experience in Configuration Management, IT Service Management, Systems Administration, or related fields
- Understanding of common IT platforms and technologies (i.e. Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications)
- Proven experience in managing configuration items and an enterprise CMDB in a high security environment
- Skillset and/or knowledge of leading CMDB, discovery, and IT Service Management toolsets
- Understanding of common audit, compliance, and regulatory standards related to Configuration Management and CIs
- Ability to work effectively as part of a team and communicate risk as it relates to the business.
- Proven analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are required.
- Strong oral and written communication skills, effective data analysis skills, and demonstrated ability to work collectively in planning and implementing change.
- Willingness to learn new technologies and maintain industry knowledge
- Background and drug screen
Preferred Qualifications
- CM2 Comprehensive (CM2-C) or higher-level certification
- ITIL Foundations or higher-level certification
- Prior Financial Services and/or FinTech industry experience
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work will require standing, walking, kneeling, bending and reaching to identify asset information on fixed hardware. Must be able to lift up to 50 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to
check our Benefits page here
for the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.