Spa Coordinator/Receptionist

Full Time
Madison, WI 53704
Posted
Job description

About us

SolEscape Healing Arts is a community based wellness center committed to bringing therapy, relaxation, balance, and wellness for the whole soul. We offer many varieties of professional massage and therapeutic bodywork as well as skincare products, massage oils, lotions, essential oils, and salt lamps. Our services include massages, full-body waxing, facials, dermaplaning, microdermabrasion, eyebrow & eyelash tinting, lash lifts, reflexology, Reiki, CranioSacral therapy, Ashiatsu, Lymphatic Drainage, and Lomi-Lomi. We also offer customized massages for pregnant women, seniors, and athletes, and our infrared sauna and salt room are available to complement your wellness needs.

We are excited to be adding a new location just .8 miles away, towards the Capital in the Heart of Willy St. and will be needing help coordinating this transition as well.

Join SolEscape's team as a Spa Coordinator and enjoy the benefits of working in a fun, relaxed environment focused on helping the members of our community and visitors to our beautiful city feel better through relaxation. We are looking for someone who enjoys customer service, scheduling, and putting a smile on other peoples faces.

Job responsibilities include:

~Answering phones, voicemails and scheduling clients, customer friendly
~Answering emails from clients concerns, scheduling issues and assisting donations, Gift Certificates
~Opening/closing duties
~Laundry in basement, carrying upstairs, folding if time, therapists are also responsible.
~Cleaning of common areas and bathrooms.
~Social media postings, Marketing and email blasts.
~Setting up Saltroom, Sauna for clients.
~Technical issues due to Vagaro scheduling/employee software, wifi, Sonos music system.
~Checking room availability each day, contacting therapists to accommodate schedules and couples appts. at Willy and Atwood.
~Set up an maintain Arlo security cameras.
~Checking out clients, managing the cash drawer, taking out trash & recycling, and providing excellent customer service.

We are looking for someone to be loyal, dedicated and manage our busy Spa from 9:30am-6:00pm 5 days a week, weekend days a must. Candidates must have this availability.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Shift:

  • 8 hour shift

Weekly day range:

  • Weekend availability

Education:

  • High school or equivalent (Required)

Experience:

  • Spa/Salon Scheduling: 1 year (Required)
  • Customer Service: 1 year (Required)
  • Cash Handling: 1 year (Required)
  • Microsoft Office: 1 year (Required)
  • Answering Phones: 1 year (Required)

Work Location: One location

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