Job description
We are currently seeking a collaborative, customer-focused, detail-oriented Service Supervisor I to join our Kealakekua Branch. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. Handles and resolves any customer issues or complex inquiries. Maintain the branch workflow and assign coverage as needed. Ensure that all bank policies and procedures are followed.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule
Monday-Friday 8:00am – 4:30pm (hours may vary)
The ideal candidate will have:
- Bachelor’s Degree in Business or equivalent work experience required.
- 2 years’ experience in bank operations; and
- 2 years’ supervisory experience (may be obtained concurrently).
- Ability to use 10-key adding machine and type 40 wpm.
- Must be pleasant and tactful when interacting with customers.
- Good oral and interpersonal communication skills.
- Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
- Must be proficient in Microsoft Windows applications.
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