Service and Warranty Manager

Full Time
Worcester, MA 01608
Posted
Job description
Overview:
Vision Solar is one of the fastest growing solar energy companies in the United States. Our full-service renewable energy company that installs solar services for residential homes in Pennsylvania, Arizona, New Jersey, Massachusetts, Texas, and Florida. Our rapid expansion has allowed us to be recognized as one of the top solar companies on the East Coast, with a clear path of more rapid growth to come.

The SAW Manager will work with all departments to complete projects in a timely manner while providing quality customer service. Attend weekly safety and service training sessions. In addition, the SAW Manager will track the performance of technicians, electricians and coordinators ensuring productivity.
Responsibilities:
  • Review newly sold projects
  • Review KPIs & metrics from the team
  • Schedule All Open Projects
  • Assign and review reopened jobs
  • Coordinate with Warehouse & Procurement
  • Communicate with homeowners
  • Reroute crews to any open projects that can be completed for the remainder of the day
  • Coordinate with service techs and install crews
Qualifications:
  • Solar experience required
  • Electrical experience required
  • AHJ coordination preferred
  • Must be able to pass criminal background

Must Haves:

  • Ability to perform assigned tasks such as but not limited to roof service repairs, structural upgrades, electrical services
  • Must have basic computer skills
  • Must be on time
  • Must have great communication skills
  • Highly organized and able to multitask
  • Ensure service is performed safely and accurately
  • Solar knowledge is required

Benefits:
  • Fulltime
  • 401K
  • Health Benefits
  • Vision Benefits
  • Dental Benefits
  • Salary range: $70,000-$80,000

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