Job description

Union City Ford is looking for You!

$4,000 a Month Starting Pay with Training. More with experience.

At Union City Ford you'll find the opportunities, resources, and support you need to grow and develop professionally. Our Team Members are concerned with more than moving inventory; they're committed to your success and invested in your future.

Qualifications

• 1 year as a Service Advisor
• ASE - Automobile Service Consultant
• Computer skills - (CDK, Google, ADP)
• Microsoft Office - Word and Excel
• Passenger Car Driver's License

Responsibilities

What Does an Advisor Do?

• Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Test-drive the vehicle or refer to the test technician as necessary.
• Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
• Maintains a dealership-prescribed standard for “hours per customer repair order written."
• Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
• Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.
• Making appointments
• Open and close work orders
• Answer phones
• Customer follow-up
• Prepare repair and service estimates
• Follow up on repair and services
• Service and products sales

Benefits

• up to $100,000 including commissions
• 401K Retirement
• Dental insurance plan
• Disability insurance
• Employees discounts
• Life insurance plan
• Medical insurance
• Travel insurance
• Vision insurance plan
• Competitive compensation

Job Type: Full-time

Pay: From $4,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Day range:

• Weekend availability

Shift:

• 8 hour shift

Ability to commute/relocate:

• Union City, GA 30291: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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