About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will address the critical user needs of transparent and trustworthy safety, security, and privacy on the open web. You will collaborate closely across product areas, influencing the larger Google ecosystem of safety products and features.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Craft user interface text that facilitates user interaction, navigation, and understanding, including onboarding, promos, error messages, instructional materials, and content for other components of the end-to-end user experience.
  
• Deliver clear, concise, user-centric writing and content strategy. Act as a subject matter expert for user experience writing.
  
• Drive holistic content experiences across a given program or domain. Ensure tactical execution for cohesive narratives across all touch points within the product and collaborate effectively with stakeholders on relevant outreach.
  
• Collaborate with Designers, Researchers, Product Managers, and Engineers to define requirements. Manage stakeholder communication, influencing and adapting to feedback.
  
• Provide leadership, direction, and mentorship to UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.