Job description

Generations is a family-first, family-owned and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are not only dedicated to supporting and increasing the vitality and joy of our residents, but our staff as well. We cherish the unique gifts and complimentary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us

SUPERVISOR: Director of Operations/ Vice President of Operations

GENERAL JOB SUMMARY:

Maintains the operations of all service lines and departments for the assigned Senior Living Community while ensuring the quality of care and service to the residents. Directs, coordinates and supervises all services and activities. Complies with federal, state and local standards for facility operation. Monitors policies and procedures, public relations and employee morale. Communicates the Generations’ philosophy, and all policies to staff and residents both verbally and by example.

SCOPE OF JOB TASKS:

Duties include but are not limited to the following:

• Assist in establishing the policies pertaining to total resident care, personnel, medical staff, financial status, public relations, maintenance of building and grounds, resident care policies, etc.
• Explains policies and procedures to staff, residents, visitor, etc.
• Reviews and maintains compliance with Federal, state and local standards for all service lines, (Independent Living, Assisted Living/Memory Care, Skilled Nursing if applicable). Assists department heads with all state survey processes as needed.
• Assists personnel and residents in establishing a home-like atmosphere.
• Maintains a full and current understanding of residents’ rights.
• Establishes and maintains a positive and productive working environment aligned with the Generations Standards. Knows and understand the “FISH” philosophy and the service standards that are integrated into our everyday work culture.
• Fosters an environment of open communication with management through attitude, example, “management-by-walking-around”, attendance and participation in stand-up meetings, weekly Leadership meetings, Orientation and All Staff meetings.
• Support Vitality Programming throughout community through support of Vitality Director by setting a personal example.
• Review policies and procedures periodically and make changes as necessary.
• Assist in preparing job descriptions and policy manuals for all departments.
• Maintains general knowledge of current employment law and proactive employee coaching practices.
• Selects competent personnel to head staff and all major departments. Reviews competence and effectiveness of work force on a regular basis.
• Establishes and effectively communicates required safety programs including a Fire and Disaster Plan.
• Meets with department heads periodically to discuss departmental problems and possible solutions.
• Participates in staff training for supervisory personnel.
• Receives suggestions from department heads and other individuals on matters pertaining to department operations and external relationships. Responds to suggestions promptly and in writing if necessary.
• Promotes a positive relationship with outside providers and other agencies in the community. Participates in marketing of the facility on a routine basis.
• Checks financial status on facility monthly. Performs financial and census reports as outlined by the management company.
• Assists in the preparation of the annual budget for approval of the governing board. Monitors the budget and makes adjustments as necessary to meet the governing board. Counsels department heads on departmental budgets as needed.
• Maintains working relationship with community hospitals and other health facilities to the community and coordinates with their services through work and transfer agreements.
• Participates in community activities. Represents the community at all top-level meetings and institutes.
• Represents the community in dealing with the outside agencies including governmental and third-party payers or sends qualified representatives.
• Maintains current license required for the services lines, by attending workshops, seminars and quarterly management meetings.
• Reviews the physical environment and plant operation of the facility on a regular basis.
• Keeps current on all Medicaid laws pertaining to the facility operation.
• Participates in all QE Evaluations performed by the management company and responds to needed corrections in a timely manner.
• Assists marketing staff in selling apartments.
• All other duties as assigned.

JOB SPECIFICATION:

Education/Work Experience:

• Bachelor’s degree in Healthcare Administration, Gerontology, Business or related field.
• Valid state administrator’s license in required care lines.
• 3-5 years of progressive experience in a senior community.
• At least three years of supervisory experience in a senior living environment.
• Valid C.P.R./First Aide certification.

Job Type: Full-time

Pay: $125,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Do you have at least 5 years' experience in senior living/senior healthcare leadership?

License/Certification:

• Licensed Nursing Home Administrator (Required)

Work Location: In person

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