Senior Business Analyst
Job description
A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we've sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.
Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!
As HRIS Sr Analyst, you will be an integral part of hard-working HR Tech team and will be responsible for the successful completion of Success Factors Employee Central Administration tasks. The primary focus of this position is the administration and day-to-day operations of modules of SuccessFactors. The systems administrator is responsible for supporting the daily operations, customer support, maintenance, testing, troubleshooting, and reporting as needed. In addition, this role will provide performance administration and technical support for global teams.
WHAT YOU'LL DO
- Serves as primary system administrator and source for technical advice, mentorship, and support to all end users on one or more modules of SuccessFactors.
- Identifies risks and system issues across all platforms and calls out as necessary.
- Owns & Supports Success Factors EC & Performance Module.
- Actively involved in continued innovation to the HRIS technical infrastructure: research recommendations, leads improvements and solutions to improve user experience and support business processes.
- Test, support and maintain modifications, utilities and tools associated with the system.
- Lead and/or participate in HRIS projects as needed and assist with project planning, scheduling, coordination, communication, and implementation activities.
- Analyze and build ad hoc reports as needed to support business needs and initiatives.
- Serve as liaison to Business partners and Information Technology department on HRIS systems.
- Performs system maintenance, including conducting functional reviews, testing and implementation of release changes, upgrades, or break/fixes. Collaborates with IT Change Board to apply configuration changes to system environments.
- Configure, revise & update Success Factors Modules, and employee HRIS systems, Responsibilities also includes helping set up test data for third party vendor integration testing.
- Serves as HRIS functional liaison and understands the function of all SuccessFactors HR systems, integrations and how they are used
- Develop requirements for integrating SAP SuccessFactors with other related software products.
- Test functionality, build test scripts, facilitate user acceptance testing, and train end users on new and current functionality.
- Maintains and supports SuccessFactors system based on operational and regulatory requirements through the review, testing and implementation of upgrades and improvements.
- Resolve future needs and communicate to HR and IT to support the business.
- Maintain and develop deeper proficiency in technological advancements.
WHAT YOU BRING TO THE TABLE
- 5-6 years of experience in technical fields such as HRIS, HRIT. Knowledge of Successfactors is a must. Valid Employee Central Certification is preferred.
- Bachelor's Degree preferred.
- SuccessFactors experience strongly preferred, with experience with multiple modules in SuccessFactors such as Compensation, Employee Central, Recruiting, Performance and Goals, etc.
- Problem solving/analytical skills; detail oriented.
- Strong communication skills, both verbal and written with ability to design and deliver training materials to end users.
- Ability to translate complex technical concepts to all levels of employees.
- Strong customer service orientation.
Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: Sr. Business Solutions Analyst
Job Level: Individual Contributor
Career Level: CL5
Salary Range: $120,000 - $135,000
Workplace Persona: Explorer (in office 0-10%)
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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