• Supervising a team of technicians in day-to-day operations.
• Ensuring efficient and consistent staff performance and production standards are maintained.
• Providing training for new technicians and ongoing training to current team members.
• Counseling members on benefit availability, the timing of elections, benefits provided by the Health and Life Plans, and the claim and appeals processes, as well as other issues related to the plans and member decisions regarding options.
• Performing complex calculations for JRS retirements, increases and EPORS adjustments.
• Completion of the Weekly Retirement Comparison report and weekly Outstanding Retirement report along with monthly reports for the Disability, Pension Adjustments and Survivor sections.
• Reviewing and certifying COLA actions, beneficiary Last Checks, Back to Work (BTK) and Optional life insurance adjustments, for completeness, accuracy, and compliance with plan guidelines

The Pre-Retirement and Retirement Processing Units process benefits for members of the Public Employees’ Retirement System (PERS) and Teachers’ Retirement System (TRS), National Guard and Naval Militia Retirement System (NGNMRS), Unlicensed Vessel Personnel Annuity Retirement Plan (UVPARP), Judicial Retirement System (JRS), Elected Public Official Retirement System (EPORS), and the Defined Contribution Plans. This position provides in-depth knowledge and supervision for all of these units.

Benefits of joining our team:
Job expectations are well defined, and we work as a team to combine individual perspectives to improve team knowledge. This is a hardworking and effective team working in a laid-back and collaborative environment.

The working conditions you can expect:
Job location is a standard office ecology – cubicles and desks. The daily work environment includes direct supervision of a team of technicians, diverse technical work, working with the public, and collaborating with teammates and managers to ensure understanding and productivity.

Who we are looking for:
The successful candidate should possess some or all the following desired knowledge, skills, and abilities:

• Working knowledge of statutes, regulations, health and life insurance contracts, plan documents, and bargaining unit agreements.
• Working knowledge of calculations involving fractions, decimals, and percentages.
• Ability to counsel employees, retirees, employers, union officials and others on retirement or benefits matters.
• Ability to organize, evaluate, and present information clearly and effectively, both orally and in writing.
• Ability to establish and maintain a favorable working relationship with a wide variety of individuals.
• Ability to use PC/ Business applications systems to input and retrieve information.

Minimum Qualifications

Additional Required Information

• Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using to verify that you meet the minimum qualifications.
• Cover letter - instructions below

• Three (3) professional references including current daytime phone numbers.

Your cover letter will be used as a writing sample. In your cover letter, you must clearly explain how you meet the minimum requirements for the position and the knowledge, skills, and abilities listed above. Also, your application package will be reviewed to determine if you possess the experience, strengths, and abilities requirements listed above and to determine if you possess the experience, strengths, and abilities we are seeking in an employee. Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax or email it to the contact provided in the job posting.

SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Eleven paid holidays a year
• Gym discounts at participating fitness providers in multiple locations throughout the state.

See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information