Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Residential Service Manager

The Residential Services Manager is responsible for the front desk and security function of the facility.

Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.

Minimum Qualifications:
Bachelors’ degree and three years of relevant work experience. Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, computer skills.

Residential Services Manager Principal Responsibilities:
1. Coordinate front desk operations.
2. Coordinate and ensure documentation of client arrival and departure procedures.
3. Coordinate resident programs.
4. Maintain communication with clients.
5. Supervise assigned staff.

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

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