Job description

Post Release Services/Home Study Program

Regional Case Manager

Reports to: Regional Manager of the Post Release Services/Home Study (PRS/HS) Program

Hours: FT Position – Monday – Friday flexible based on the needs of the PRS/HS program. Requires 75% road travel using your own vehicle or public transportation, with potential for some air travel. We reimburse mileage at the federal rate and have an additional travel policy regarding mileage.

We are exclusively looking for people who live in the following areas to perform this hybrid position: Las Vegas or Reno, NV; Salt Lake City or West Valley City, UT; Denver/Colorado Springs/Aurora, CO; Houston, Dallas, or Austin TX

MISSION AND NEED: Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.

Please Note: Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. Applicants should be aware that for client-facing roles, particularly those involving close contact with vulnerable individuals, accommodations that involve remaining unvaccinated against COVID-19 may not be deemed reasonable. The Company will engage in the interactive process on an individualized basis in light of each particular role.

General Statement of Duties: The Regional Case Manager will provide personalized regional services which are appropriate and well-documented according to U.S. Office of Refugee Resettlement (ORR) requirements and HFI policies. The Regional Case Manager is responsible for assessments, service planning, service coordination, psychoeducation, advocacy, discharge planning, necessary coordination with ORR, and the completion of required documentation. They will ensure compliance with ORR and state licensing regulations. ORR will have final approval of any candidate that is hired for this position.

Essential Functions:

1. Develops assessments, service plans, and coordination of case management services for clients

2. Assess the needs and risks of the minor and sponsor to determine the appropriate level of services (PRS level 1, 2 and 3)

3. Completes required documentation by deadlines and with accuracy

4. Coordinates services with local organizations

5. Exhibits cultural competency and sensitivity

6. Develops and maintains professional and supportive relationship with all agency staff, volunteers, ORR, CYF, ICE, VERA, and community

7. Models and assists in the implementation of the HART Model and Trauma-Informed Care

8. Manages unanticipated events and crisis situations in a positive, constructive manner

9. Adheres to ORR, State licensing and HFI policies and procedures

10. Assists program leadership in the reporting of any additional information as needed for ORR, state licensing, and/or internal measures

11. Exhibits cultural competency and sensitivity

12. Maintains reporting standards of quality and compliance in accordance with HFI standards

13. Maintains a cooperative attitude with all personnel

14. Adheres to other requests as indicated by the program director

15. Maintains confidentiality regarding client, staff and agency information in accordance with HIPAA guidelines

16. Communicates with Regional Manager as to any problems which may arise regarding the operations/functioning of PRS/HS service program

17. Completes Home Study recommendations

18. Maintains quality and compliance of reporting in accordance with HFI standards

19. Maintains contact with clients by conducting at least 1 meeting a month

20. Level 3 cases require in-person, weekly contact for the first 45-60 days, followed by monthly contact for the remaining 6 months, with possibility to extend services in order to stabilize placement and further ensure safety of the minor.

Minimum Requirements

Master's degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement OR a bachelor's degree with at least 2-5 years of clinical or progressive employment experience. May be licensed, or eligible for licensure. Must be highly proficient in Spanish (read, write, speak). Must be at least 21 years of age, have a valid driver’s license, have good verbal, written and oral communication skills. Must obtain FBI and state child welfare clearances. EOE.

COMMITMENT TO SOCIAL JUSTICE

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer

Job Type: Full-time

Pay: $62,000.00 - $71,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Signing bonus

Education:

• Master's (Required)

Language:

• Spanish (Required)

Willingness to travel:

• 75% (Required)

Work Location: Remote

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