Job description

Give Grace Youth & Family Counseling

If you're a passionate self-starter, and enjoy an office culture that values fun, positive energy, innovation and growth, Give Grace is for you! The ideal candidate will share a passion for serving others and providing top-notch and timely customer service. They will be an excellent communicator that can relate well with others and is attentive and supportive. They will always present themselves professionally, thrives in a collaborative work environment, demonstrates strong work ethic, and has a high-level of productivity and accountability. We truly cannot stress how much this position involves a client-centric service mentality as we are striving to assist our community by tending to their mental health needs in the most supportive and caring environment possible.

Schedule/Availability:

Onsite at 1400 Old Mill Circle, Suite A, Winston-Salem, NC 27103

M-F: 5 hours per day (flexible scheduling).

Pay:

Commensurate with experience ($18 - $23/hr)

Key responsibilities include:

• Provide a welcoming and supportive environment for all clients both in-person and on the phone;
• Oversee and support all administrative duties in the office and ensure that office is operating smoothly;
• Assist Practice Owner, clinicians, and clients with requests;
• Manage office supplies inventory and place orders as necessary;
• Oversee Accounts Receivables, Patient, and Insurance Billing (to include insurance facing and client facing troubleshooting);
• Develop office policies and procedures, and ensure they are implemented appropriately;
• Identify opportunities for process and office management improvements, and design and implement new systems;
• Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, overseeing marketing efforts, and streamlining procedures;
• Manage IT issues and report to CEO and Owner; and
• Create, review, submit administrative and clinical timesheets for payroll.

Qualifications Needed:

• Previous office management experience; preferably from within a medical practice, medical spa, or high-level hospitality industry.
• HS Diploma or equivalent required; Associate degree in related field preferred.
• Strong proficiency with Microsoft Office and Google Suite (Docs/Drive/Meet/Mail).

Bilingual (Spanish) preferred but not required.

Job Types: Part-time, Contract

Pay: $18.00 - $23.00 per hour

Schedule:

• Day shift
• Monday to Friday
• No nights

Ability to commute/relocate:

• Winston Salem, NC 27103: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Office management: 1 year (Required)
• Medical office management: 1 year (Preferred)

Work Location: In person

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